I have an open order that says it hasn't been paid yet and it's showing clearly paid in my paypal on the same day the order was placed. Is there anyway to manually mark it paid
Hi, The Curious Case,
If this happens again in the future, can you send us an email to support@luulla.com and we will make sure that we investigate it.
Tommy
Hi, The Curious Case,
We have submitted the incident that you have reported with a PayPal ticket and will update here again once we have an update from PayPal.
Thank you again for reporting this to us.
Tommy
Thanks Tommy,
I did successfully update it as being paid (manually), the only issue was the server time/date stamp. Once the payment was marked it defaulted to the standard Dec 31, 1969 date. So it has been marked paid, on Dec 31, 1969. Just a heads up with that issue.
Hi, The Curious Case,
We have submitted a fix for the error where date is displayed wrongly while marking an item as paid, and the fix should be rolled out this Sunday.
Thank you for letting us know!
Tommy
