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All items are sent by Canada Post. US orders can be sent USPS, by request, because I live close to the border. Insurance can be included for an additional fee. Please do not hesitate to contact me to have insurance included on your package. Other expedited mailing services are also available, please do not hesitate to contact me if you would like further details

Allow 1-3 days for your item to be made. .

Shipping to the US usually takes 3 to 5 days.

All purchases will come gift wrapped in a personalized Simple Silhouettes box.

I aim to provide detailed, clear descriptions and pictures--along with measurements and materials used. My primary concern is that you are happy with your purchase. Should you have any questions with regards to an item, I would ask you contact me so we can discuss any issues you may have. However, if you are unhappy with an item for any reason, you may return it for a refund if you notify me within 3 days of receipt.

PLATED JEWELRY INFORMATION

ABOUT PLATED JEWELRY

I use high quality plated metals in my jewelry. However, plated metals are more reactive than sterling silver or gold filled jewelry and will oxidize or tarnish more quickly. Plated jewelry is not waterproof and the plating will wear off with use, exposing the different underlying metal colors. The more you wear, the faster the plating wears off.

Your plated jewelry will stay lovely much longer if you follow these guidelines:

*Avoid contact with moisture and chemicals such as water, sweat, lotion, hairspray, perfume, etc.

*Avoid rubbing against hard surfaces to prevent scratching.

*Clean after use with a soft dry cloth to remove dust and skin oil.

*Store jewelry in an airtight container to avoid/slow tarnishing.

*Never use jewelry cleaner on plated jewelry.

*Excessive polishing should be avoided.