Two words to describe this amazing comfy backpack. BEST FRIEND. Made of 100% cotton canvas and 100% durability, with its drawstring closure and dusty hardware finish, this bag lands ineveryone's GO TO bag category!
-100% Canvas
-17" height
-11" width
-10" depth
-Imported
If you have any questions or help is required then please send us a message via on Luulla.com or contact our customer service team directly at customercare.armkel@outlook.com
Our customer service reps will reply to all emails within 24-48 hours!
We accept PayPal. All major credit cards such as Visa and MasterCard, can be used through PayPal. We do not accept personal checks, money orders or direct bank transfers.
All items are shipped from our warehouse in New York, NY
Yes. Shipping fees are calculated at checkout.
Hey there! If you have any questions please drop us an email at customercare.armkel [!at] outlook.com. We'll be waiting!
After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate, though, and doesn't include weekends or holidays. You will receive a shipping notification email that will notify you of the carrier we've used to ship your order and the tracking information pertaining to your order!
Listed below are the estimated delivery times for the respective countries/continents!
USA 3-5 Business days
Canada 7-10 Business days
Europe 10-12 Business days.
Asia 10-12 business days
Australia 10-12 business days
Africa 10-12 business days
South America 10-12 business days.
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HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.
All items are shipped via The United States Postal Service (USPS) unless otherwise stated.
Once an order ships, tracking information/shipment carrier details are included in your Shipment Confirmation Email. If you failed to receive a shipment confirmation then kindly log on to your Luulla account. These details will be available under the "My Purchases" tab.
If additional help is needed, please send us a email at customer care.armkel@outlook.com . Our goal is to reply to all emails within 24-48 hours.
You can also contact the following telephone numbers for an immediate update on your order, please be sure to have your tracking information ready :
USA ORDERS.
Call (1-800-275-8777)
Monday - Friday 8 AM - 8:30 PM ET
Saturday 8 AM - 6 PM ET
INTERNATIONAL ORDERS.
1-800-222-1811
Monday - Friday 8 AM - 8:30 PM ET
Saturday 8 AM - 6 PM ET
RETURN POLICY
Returns are accepted within 7 days of receipt so if you're not satisfied, send it back to us for a store credit or full refund!
If the item is damaged, defective, incorrect item/color then please contact us at customercare.armkel@outlook.com with a photograph of the received item. We'll be happy to send a pre-paid shipping label to your address via Mail. Kindly ship the item back to us, once it is received at our warehouse we'll get right on sending the correct one to you!
EXCHANGE POLICY
You are welcome to exchange an item for a different size, color or another item of the same value. Simply return the item to the address on the package. Once your item is received at our warehouse, we will immediately ship the exchanged item to you for free ( US orders only)
- Unfortunately we do not offer international exchanges at this time
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.