Like most handmade items, as these are all cut and made individually by hand, please be aware that there will be some slight inconsistencies. I always sift through before shipping to make sure they are as uniform as possible. Thanks for supporting hand made!
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I accept paypal only at this time. I require payment up front but some exceptions can be made. Because all items are custom designed, turn around time can be anywhere from the same day to a month depending on the order.
I ship USPS priority on most purchases, if you have a rush order that requires rush shipping I can do that at an additional cost to you.
We also ship internationally but please make sure and notify us so we can adjust the shipping costs if need be. Occasionally, when shipping items internationally, an item will get flagged by the receiving country's Customs Department. I have no control over this and I am not responsible for extra charges incurred due to such flagging. This is the responsibility of the buyer. Price advertised in my shop DOES NOT include duty or VAT. If charges are incurred, you will be expected to pay this once the shipment arrives.
Once your item is dropped off at the Post Office I am no longer responsible for it if it is lost, stolen or damaged in transit to you.
Insurance is always available to add on to your package. This addition will be added on to your final total. If you would like insurance added please let me know BEFORE you make your purchase.
Refunds & Exchanges
I do not accept exchanges as the majority of my items are custom made and therefore not resell-able. If a situation arises please contact me and I will work with you to solve the situation.
I am happy to accommodate your rush order. Please contact me BEFORE placing your order to discuss the details and the additional rush fee.
Kindly note that production time is co-dependent upon client responding to emails and etsy convos in a timely manner. Any delay in communication with customer will result in delay of proofs or final product being sent.
Like most handmade items, please be aware that there will be some slight inconsistencies in items like cupcake flags, and straw flags. I always sift through before shipping to make sure they are as uniform as possible. Thanks for supporting hand made!
Welcome to Go Against the Grain! Your place to find the perfect event accessories, maps and graphic design! Special requests for customization are always welcomed. If you do not see something that jum..