Once I receive payment, you will receive your PDF file generally within 24-48 hours. Files will be emailed to the address on file with Etsy. Since this is a PDF file, all sales are final. I do not sell clipart nor do I sell blank templates per my agreements with designers I work with. Please see my Shop Policies for weekend orders and delivery.
Coordinating items are available as well as printing services. Please send me a message for a quote or further questions.
*PLEASE READ MY SHOP POLICIES*
PLEASE NOTE: This file is for personal use only. You may not forward, share, sell or distribute the file. Commercial use only strictly prohibited.
These reviews and rating are provided by customers who have purchased from this store in the past.
The buyer is satisfied with the purchase.For the purchase on February 5, 2014
The buyer is satisfied with the purchase.For the purchase on July 7, 2013
The buyer is satisfied with the purchase.For the purchase on April 25, 2013
The buyer is satisfied with the purchase.For the purchase on March 15, 2013
All of my printable items are in PDF format. 5x7 invitations and games are formatted with 2 on each page for printing convenience. If you need a single PDF image you must let me know at checkout. If you decide after the fact that you need a single image, there will be a revision fee and you will be billed $10. Payment must be made before the file is sent.
If you need a JPG in order to upload to printing company like Walmart, Office Depot, Staples, or a local printing company there is a $10 fee for reformatting. With that you will receive a copyright release for printing a limited number of copies. I will send you an invoice and this must be paid prior to the file being sent.
Revisions, Returns, & Exchanges
Due to the nature of my items I cannot offer returns or exchanges. Custom/personalized items are non-refundable.
Once I have sent you the final files, all revisions are final unless I have made an error and it needs to be corrected. If you change your mind, forgot to tell me something, decide you want it to say something different, need the information updated or changed (for example, your date or location has changed), revision or even redesign fees will apply. I am not able to “revise” the design however. If you need a new design, or different color, you will have to repurchase the item much like you would repurchase any custom item purchased in a brick and mortar. For example, if you buy monogrammed towels and change your mind once you have received them you would have to repurchase a new set if you decide on a different color or monogram style. Revision fees start at $10. Fees cover my time to revise the item, re-format, and transmit.
Files are typically sent within 3 business days after payment has been submitted. A rush fee of $20 will be applied if you need your design before the end of 3 business days. Please note that production time is co-dependent upon client responding to emails in a timely manner. Any delay in communication could result in delay of proof(s) being sent. Subsequent proofs are sent typically within 1-2 business days.
All of my items are "as is" which means changes to the items (wording, format, color, etc...) will likely result in a custom design fee. The final product may vary slightly from the picture shown. Occasionally I make small adjustments to my designs based on customer feedback, the availability of new graphics, fonts, colors, and preference.
Store Hours & Delivery Schedule
I am not in my studio on Fridays and have very limited hours on the weekends. If you place an order on Friday I will do my best to get it to you late Saturday or sometime on Sunday. Orders that come in over the weekend will be filled (usually) Monday evening due to limited weekend studio hours. If you have special delivery needs please send me a message PRIOR to placing your order so that arrangements might be made. Occasionally, I am able to accommodate last minute same day orders but a $20 Rush Fee will apply.
Last minute weekend orders are more challenging as weekends are reserved for family time. Please send me a message with any special requests or with questions regarding delivery schedule.
Shipping for Printed Orders
In the event you have a printed order a proof will be sent to you prior to shipping. I will not print unless you have approved the proof. All items will be shipped to the address provided by PayPal unless you specifically state otherwise.
By purchasing from MBAP you are agreeing to the following policy: All Items are personalized and strictly designed for the buyer. The designs at MBAP are to be used for one time PERSONAL use only such as baby showers, bridal showers, birthday parties, weddings, etc...and are not to be resold under any circumstances. You are not purchasing graphics, but paying for for my time, labor, creativity & supplies to create personalized party supplies. This is not a licensed product, any character images, graphics, or logos used in in my listings are free and are not being sold. You will not receive editable files. Only PDFs will be sent so that images cannot be extracted or manipulated. MBAP does not claim ownership over the characters/graphics used in the personalized items as they belong to their respective copyright or trademark holders and you are in no way purchasing rights to the pictures, clipart, graphics, logos, characters, or product.
It is the responsibility of the buyer to read and understand store policies prior to placing an order. In the event that an order cannot be completed due to buyer not understanding or reading store policies, a store credit , not a refund, will be issued.
*PLEASE NOTE* These are NOT instant downloads. Every item is custom and designed by me. Please read the shop policies regarding delivery time and shop hours.
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