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Every product is CUSTOM ORDER and is shipped out within 3 - 5 business days after the purchase has been done.
We ship with economic postal service, and normally it takes around 1 week to arrive anywhere in Europe and around 2 weeks to the rest of the World (but still it might take a longer term for both destinations, up to 1 month, which is not regulated by us).
All custom fees(if applicable for country) covered by buyer.
PS: any other faster shipping methods can be applied for additional cost. Just drop us a line before!
If you feel your order is delayed on your planed arrival time, please feel free to contact us for our "instruction card" jpg file, to give it as gift- to- be for your beloved ones!
PS: please guide us to the best perfect match for yourself (tray color + fabric) and we will make it for you!
PS: if you still have your favorite fabric at your place- feel free to use it in your next favorite pillow tray, made by us! and for sure we'll find the best deal for this!
PS: if you are up to more than one tray with the same fabric- please drop us a line before, to ensure you are able to get right amount! :)
We love happy customers and love staying happy with ourselves!
If for some reason you are not entirely satisfied with your purchase, please don't hesitate to contact us for solution! We are open for refund or exchange.
We will refund for the full price of an item within 14 days of receipt(shipping costs excluded), if it is unused and in original packaging( to ensure they are adequately protected in transit).
Any additional return shipping costs to Latvia must be covered by buyer; tracking number is required.
Shipping fees are non-refundable when packages are refused or incorrect addresses are provided prior to shipping.
Once we made one of a kind for ourselves and fell in love!! We're sure you will feel the same!! xoxo
PS: please guide us to the best perfect match for yourself (tray color + fabric) and we will make ..