Welcome to our store. We will provide best service and productes for you. Please contact us if you need more information than it is stated below .
All dresses from Bridetailor can be custom-made. You can also choose standard size.
Please get your measurements with help of a professional tailor for correct results of the measurements to avoid any mistakes, this is VERY IMPORTANT.
The exact measurements (inch or cm) I need are as follows:
Bust: __
Waist: __
Hips: __
Shoulder to Waist: __
Shoulder to Floor (Your shoes should be included):__
Your Height with heels one__
Depending on a particular style, I may need additional measurements and I will inform you in my measurement instructions.
※ Color :Please contact me first if you want another different color.
※ DHL, UPS, USPS, FedEx, TNT are the methods what I ship my dresses with a tracking number. You will have a very fast and safe shipping experience. If your location is USA, UK, Canada or Australia, then it usually takes 3-7 days.
※ Return Policy
Any mistakes or quality problems on my dress(es),i refund full dress(es) price. The return should be made within 5 days of receiving your dress(es).
Just please note: Due to nature of custom orders, when you receive your dress you may need minor alterations, so I suggest you plan for minor alterations with help of a local tailor.
Thank you very much!
Bridetailor
We need about 15-25 days to make the dress and 3-5 days to ship it to you. We use Fast shipinng way like DHL or UPS.
If you need the dress urgent,please choose rush order:
http://www.luulla.com/product/659119/rush-order
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
(100% dress refund,the shipping cost and urgent service are not included)
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your dress payment, for more details, please contact bridetailor@hotmail.com
As all dresses are handmade,it can not be 100% same as the photo.But we will try best to make the dress high quality and very similar as the photo.
Thanks for your understanding.