1. Material:Satin-chiffon
2. Color: Same color as picture shown or other colors on our color chart.
3. Size: Standard sizes or custom sizes,and the following measurements are needed for
customized order,please take them according to our measurements chart:
Bust ______ cm/inch
Waist ______cm/inch
Hips _______cm/inch
Shoulder to shoulder _______cm/inch
Shoulder to waist _______cm/inch
Length from shoulder to floor(without shoes on) _______cm/inch
Height of shoes' heels_______cm/inch
Natural height(from head to floor without shoes on) _______cm/inch
4. Delivery time:
Rush order: Extra fees needed for prior shipping and sewers who would like to work extra time to finish this dress.
Before placing the order,please contact us first via email: tina101206@outlook.com.
Normal time: Within 20 days
Around 30 days (From Jan to April), it's busy season together with spring festival holiday,
so producing time will be longer.
5. Packing: in order to save your shipping cost, each dress will be packed tightly with
water proof bag .
6. Shipping: Dress will be delivered by UPS, DHL or some special airline.
7. Payment: Paypal, Bank Transfer, Western Union, Money Gram and so on.
8. Return Policy:
We will accept returns if dresses have quality problems, wrong delivery time, we also hold
the right to refuse any unreasonable returns, such as wrong size you gave us or standard
size which we made right, but we offer free modify.
The following is the list of quality issues that are refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return
50% payment to you and you keep the dress.
In order to make the return or exchange easier, please carefully follow our guide:
A. Contact us within 24 hours of receiving the dress (please let us know if you have some
exceptional case in advance)
B. Provide us with photos of the dress, to show evidence of damage or bad quality, this
also applies for the size, or incorrect style and colour etc.
C. The returned item must be in perfect condition (as new), you can try the dress on, but
be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
D. The tracking number of the returned item must be provided together with the reference
code issued.
E. If you prefer to exchange dresses, then a price difference will be charged if more
expensive.
F. You are required to pay for the shipping fee to return or exchange the dress.
G. When you return the package to us, please pay attention to the following points, if not,
customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our
long experience and skilled craftsmanship keep less return rate till now, but if there are
our problems, we could return all your payment, for more details, please see our FAQ.
9. Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you,
we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note
that it's express help customs collect this payment, it is not shipping cost, as shipping
cost has already paid before sending.
Our advantage:
We do long time dresses for some famous brands, we also make dresses for designers in
European and USA client, please trust us, our strong team could make sure each dress will
be your dream dress.
