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Thank you for shopping with Necklush the Original Multi-Strand Circle Scarf. Let us know if you have any questions at all and we will get right back to you:) Oh, we are Troy and Stephano from Brooklyn NY!

US orders:

All of our items are made to order, we need 7 to 10 days to create an order, then we ship. Please keep this in mind when you order. If you need something faster, please just let us know as we are very accommodating!

All orders are shipped USPS First Class. We always ship to the LUULLU address you have provided unless you specify a different location. We are not responsible for items not received due to an incorrect address that was provided, so please double check your address!

US orders:

We ship USPS First Class or Priority, depending on the weight of your order. According to the USPS shipping times for both is 2-3 days. US orders will receive an automated email w/ tracking info once your order is shipped.

International Shipping: PLEASE READ CAREFULLY!

All of our items are made to order, we need 7 to 10 days to create an order, then we ship. Please keep this in mind when you order. If you need something faster, please just let us know as we are very accommodating!

All orders are shipped USPS First Class. We always ship to the LUULLU address you have provided unless you specify a different location.

We normally ship all international orders USPS First Class International. PLEASE NOTE: There is no tracking ability with USPS First Class International. If you would like to upgrade to a trackable shipping option please convo or email us at necklush [!at] gmail.com.

International Buyers: Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.

We are very confident that you will love our accessories. If for any reason you are not 100% happy with your purchase please just let us know. We want to make sure you are completely satisfied.

The buyer of any Necklush accessory may return the item at any point within 2 weeks of the time received for a full refund with no questions asked. We will issue a full refund before you ship the item back so that you are not worried about your money being kept. We will even pay the return shipping. And even if the item is damaged on the way back to us we will take the hit. If you are not happy - you won't pay! And you will never have to wait for your refund, it's that simple. Just email us, and communicate with us in a friendly way! That's all we can hope for! How is that for a guarantee? :)