*100% Handmade Dresses. Customized service and Rush order are available.
*If you need urgent, please contact me.
*there are no extra cost to do custom size and color.
*You can make the dress in standard size or custom size. If you choose the custom size, we need to size as following
1.bust______ cm/inch
2.waist______cm/inch
3.hip:_______cm/inch
4.shoulder to shoulder :_______cm/inch (measured from back of shoulder)
5.shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
6.shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
7.shoulder to hem :_______cm/inch (measured from middle of shoulder over nipple to end of skirt)
8.nipple to nipple:_______cm/inch
9.armhole__________cm/inch (end of arm) only used for one shoulder or off shoulder dress.
*Delivery time
Rush order: please contact me.
Normal time: 4-5 weeks
*Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
*Shipping: EMS, If you need to use:DHL. Fedex,(Please contact me)
*Payment: paypal, bank transfer, western union, money gram and so on.
*Ruturn Policy: please read carefully before you order
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc. sequin prom dresses
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.
*Our advantage
We do long time dresses for some famous brands, we also make dresses for designers in European and USA client, please trust us, our strong team could make sure each dress will be your dream dresses
Of course, you can. but you need to pay it's shipping fee when it's returned. At same time, we won't return it's shipping fee, just return the goods' money
We try our best to ship within 2~7 days from receiving the payment. The delivery of the parcel depends on the efficiency of your local postal service. Arrival time may vary between 10 days and 35 days after shipping. After the shipping we will forward you the parcel tracking code that you can check on your country postal service website. Please email us if you have more questions regarding the delivery
dedicated to customers and do it's best to serve you fast. Most of the orders are shipped in 1~5 days from your purchase, some orders in 3~7 days or just after few 1~2 days. We ship on Saturday too, not on Sunday because the couriers express services are closed in China. If you have any question regarding the items we sell in our store, please send us an email and we'll answer immediately, sometimes after few minutes :) . If you are not happy with the item you receive, please send us an email to: ql1991@hotmail.com . We'll find a fast solution that can make you happy.
You can check it by www.17track.net or your country's post website.
Yes, we can ship with Dhl or Fedex. Contact us(ql1991@hotmail.com) if you need a faster delivery, we'll get back to you with the best delivery quotation for your destination. Please remind that at moment we can't ship outside the planet Earth.
Returns are accepted only the item is some quality question. We don't accept return for handmade and custom made items. We don't refund shipping costs. Email us(ql1991@hotmail.com) if you have questions about the return
We accept return if A. we sent you the wrong item, wrong size, wrong color or wrong style goods. B. there is any quality problem In other cases, the shipping cost of returning is on customer side. Customer has to mail the goods to our return address in China. We suggest using the registered mailing service since customer will be responsible for any missing or damage during the return shipment. We will deduct 30% of the total order cost as our restock process fee and the first shipping cost will be deduct as well. The rest payment will be refund to the same PayPal ID or credit card within 2 business days after we have signed the return goods. All orders must be return in its original package with all the tags on within 3 business days after you signed for it. We reserve the right to refuse all refunds (at our discretion) for the following reasons: if the product(s) have clearly been worn and used... i.e. food stains, perfume smells, tears, rips or other signs of use and abuse that were