1. After you place an order, please tell us the following information for shipping needs .(this is very important )
Contact Name: ______
Specific Address: ______
City:_____
State: _____
Country:_____
Postal Code: ______
Phone Number: _____
This dress is custom made, there are no extra cost to do custom size and color.
Description of flower girls' dresses
1, Material: lace, satin , tulle , appliques
2, Color: picture color or other colors, please contact us for more colors, please ask for fabric swatch by sending message
3, Size: standard size or custom size, if dress is custom made, we need to size as following
*color :______________
*Bust:__________inch
*Waist: __________inch
*Hips: __________inch
*Shoulder to Shoulder:_____inch
*Hollow to Floor:_____inch
*Your Height ( Bare Feet ):__________inch (important)
*your high heels height : __________inch
Customers need to know :
1. All of the dresses don't come "on the shelf".We strongly recommend you to select "Custom Made" to ensure the dress will fit you when it arrives. .
. 2. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive. ,if you request 100% same as the picture ,please don t make payment. Thanks.
2.Delivery time: flower girls' dresses
Normal time: Within 15 ~ 20 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
3, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
4, Shipping: decided by seller
5, Payment: Paypal, bank transfer, western union, money gram and so on.
6, Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
7.Our advantage: flower girls' dresses
We do long time dresses for some famous brands, we also make dresses for designers in European and USA client, please trust us, our strong team could make sure each dress will be your dream dresses
The shipping way will be decided by us , if you have special case, please send message to us.
1. You have 2 days to contact with us for returning (stock products only) from the date you receive it.
After 2 days , we don't accept return and refund.
Produnct must be in original condition: unworn , unwashed , unaltered ,ect. Otherwise, there is no refund.
2.Return shipping cost should be paid by buyer no matter what the problem it is.
3. Please provide us tracking number , specific reason for the returns and your ID.
4.It is very normal for a custom made dress in 2~3 cm error ,we don't accept refund and return for such situation, please understand.
5.Color difference is unavoidable for online shopping due to various reasons, we don't accept return and refund if color is not 100% the same as you expect .
6. About the custom made dress and urgent dress , no matter what hte problems it is, we don't accept return and refund.
After you place an order, please tell us the following information for shipping needs .(this is very important )
Contact Name: ______
Specific Address: ______
City:_____
State: _____
Country:_____
Postal Code: ______
Phone Number: _____
1, if you need customize the dress color and size please note me your color and size as below:
*color :______________
*Bust:__________inch
*Waist: __________inch
*Hips: __________inch
*Shoulder to Shoulder_____inch
*Hollow to Floor_____inch
*Your Height ( Bare Feet )__________inch (important)
*your high heels height : __________inch
Customers need to know :
All of the dresses don't come "on the shelf".We strongly recommend you to select "Custom Made" to ensure the dress will fit you when it arrives. .
Notice:
. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive. ,if you request 100% same as the picture ,please don t make payment. Thanks.
1. We will not charge any shipping fees, but all shipping way will be decided by seller, and seller will can make sure you receive your item in time, thanks.
2. All of Accessories will use the epacket , especially, the USA epacket is very slow, please note. ( Accessories inlude : jewelry , wedding accessories, bridal jewelry ect )
We currently accept credit card、 PayPal. All credit card (Visa / Master) will be accepted by PayPal.
Please make sure you have a valid account tender and / or confirmed PayPal before.
If you have Paypal, you could pay us directly online, if you have credit card, you could apply a paypal and link it with credit card, then paypal could get payment from your credit card, if you choose pay by others, it need to pay offline, such as bank transfer, western union or money gram.
Because of some reasons, customers would like to cancel their order after payment. For this issue, please check our policy as followings:
1. If you ask for order cancellation within 24 hours after payment, we will cancel it for you and give you full refund. But because luulla will charge seller 10% commition for each transaction, so once order were canceled, buyer need to pay 10% amount for the cancelations.
2. If you ask for order cancellation within 24-48 hours after payment. We only refund you 50% product total plus shipping fee. Because your order is processing by factory 24 hours after your payment.
3. Exceed 48 hours after the payment, we will not accept your order cancellation,and there is no refund.
For Special Occasion Dresses, Wedding Dresses:
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 15-20 days to processing your order and another 5-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-22 days.
For rush order, dress can be finished in 7-10 days, and other 5-7 days for shipping, So, that means, if you choose rush order, dress will take about 12-15 working days to you, your patience means you get the best designs and quality. Definitely worth the wait!
For Easy Dresses, you can get the item you ordered about 15 days after you placed order.
For Special Occasion Dresses, Wedding Dresses:
There will need 7-10 days to finish your dress if you choose rush order, and then 5-7 days for shipping, that means, you need about 12-14 working days to get the dress after you placed the order.
For Casual Dresses, generally speaking, for casual dresses, you can get it around 10 days after you place order, but if you need in a hurry, please contact me, we will rush that for you.
Important Point : about the urgent order, we will not accept return and refund, thanks.