Items shipped within the U.S. will be shipped via UPS Ground. You will be given a UPS tracking number. International orders will be shipped USPS which can take up to 15 days. If rush delivery is requested, express delivery will be used at the prior negotiated rate. The customer is responsible for any customs, duty, tax charged by your specific country.
If for whatever reason UPS or USPS is unable to deliver your package and it is returned to me, you will have to pay the re-shipping fee.
If for any reason, your order is damaged during shipping, please contact me as soon as possible. You will need to return the item to me (less shipping charge payed by you) so that I can issue a refund or send a replacement.
Insurance is included in the cost of shipping by Alexis Grace Designs