If you choose Rush Order, delivery time is Within 7-15 days including weekend.
If you choose Standard Shipping, delivery time is around 25-30 days or even earlier (From May to Dec)
It's Around 30 days (From January to April), it's busy season together with spring festival holiday, so produce time will be long.
If you are urgent to get the dress please note us in advance
1. Choose custom size or standard size, then add it to cart, click "CHECK OUT" then you will be directed to second page.
2. Give us your custom measurement, color and other requests in the note list, then we will confirm with you again when we receive your order.
If you want to give us your custom measurement, we need following measurement.
*Bust:______ inch/cm
*Waist:______inch/cm
*Hips:_______inch/cm
*Shoulder to Shoulder :_______inch/cm
*Hollow to Floor:_____________inch/cm
*Hollow to Hemline:__________inch/cm
*Height:_______inch/cm (this size is from your top head to the floor without shoes) Important !
*The height of Shoes:________inch/cm (For a better fitting on high heels, an extra 5cm will be added to those floor-length dresses and dresses with trains.You also can custom)
*Nipple to Nipple:_______inch/cm
1). You must contact us within 2 days (48 hours) from the reception of your dress(es). Please state the problem of the received goods and the reason for the return.
2). Item(s) must be returned in its original condition with no signs of wear, tear, or odors.
3). Return shipping charges will be the buyer’s responsibility. It is buyer’s responsibility to pay for the shipping fee of sending back and exchange.
4). Just quality problems or size mistake, we accept returning.
5).The shipping method that we used for u then when u ship it back you must use the same one.if we ship the dress to you by DHL/UPS then you need to use this one too.
6).Cancellation Policies
Please note that we will not issue a full refund to you if you cancel your order,because Luulla will charge a commission fee for every transaction. Therefore,we just return our portion to you.
If you have any question please contact me freely !
We accept payment by Paypal, Credit Card, western union, money gram, bank transfer and so on.
If your credit card was refused, please use following way, You can choose payment by credit card Through PayPal even if you don't have Paypal account, please see following
Choose PayPal as your payment method and click Check out with PayPal.
Once You're Redirected to Paypal
1) Instead of choosing to pay with your PayPal account, select the option to pay with a debit or credit card.
2) You'll then be prompted to fill in your billing and credit card information.
3) You'll also be asked whether you want to save your information with PayPal. Uncheck the box if you don't want to. You'll still need to enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Checkout to review and submit your final order.
Your payment isn't sent until you click Submit Order .
Note: PayPal places restrictions on how often you can use their Guest Checkout feature.
How to Contact PayPal
If you run into any trouble or have any questions about PayPal's Guest Checkout, please contact PayPal
directly.
PayPal's phone numbers are: 1-888-221-1161 (US), 1-402-935-2050 (if calling from outside the US)