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I´m Susana aka Mrs. Pepper. I live in a quiet village..
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Mrs. Pepper

I´m Susana aka Mrs. Pepper.


I live in a quiet village near Lisbon, Portugal.


I have a really big passion for making things and I always knew I was a crafter at heart. I love the handmade movement and I believe beautiful and functional objects can make people happier and improve their lives.


In 2006 I studied silversmithing for a while and I immediately fell in love with it, the techniques and the tools make my head spin. Since then I never stopped.


My jewelry is made primarily from silver and sometimes stones, enamel and other materials. I use mostly 950 silver and I recycle all scraps of silver when I can.


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Payment

Payment must be done within 24 hours.


I only accept payments through Pay Pal, but you don't need to have a Pay Pal account, you can pay with your credit card.


If you are from Portugal you can pay with a money transfer, please contact me so you can receive my bank details.


Please contact me if you have any doubts.


Shipping

Please make sure that the address on your order matches your Pay Pal address. I will ship your items to your order address unless you tell me otherwise.


Your order will be shipped through registered mail (Portuguese CTT).


The shipping price for Portugal is 2 dollars.


The shipping price for the rest of the world is 5 dollars.


Please contact me if you have any special requests about this matter (insurance, priority, etc.)


I am not responsible for lost packages, however I will investigate missing packages as much as I can.


I am also not responsible for any duties or custom fees.


I will contact you by email when your package has been sent.


Return

Items can be returned within five businees days after you receive it. Please email me before you ship them back.


I am not responsible for packages lost in this process, so please track them.


I can´t refund shipping costs.


Get an accurate size of your ring so it fits you.


Custom made items and earrings are non-returnable.


Plase contact me if you have any questions.