Orders to the United States are shipped using the U.S. Postal Service.

Insurance is extra, so please contact me before your purchase so I can give you an accurate price.

I do recommend purchasing insurance as I cannot be held responsible for items lost in transit.

Please allow additional time for items shipped to Alaska, Hawaii, and Canada and all points outside the continental US.

I do my best to process every order within 24 hours of receipt. If for any reason I am unable to ship your item on time I will contact you to let you know.

PDF patterns will not be refunded. If there are any problems please contact me so we can resolve them. :)

If for any reason you are unsatisfied with your non-pdf pattern purchase please contact me within 7 days of receipt for exchange, credit, or refund of the merchandise price. I want you to love your items as much as I loved making them.

For damaged or defective items:

Please keep all packaging materials. We will provide you with the appropriate address and exchange, credit, or refund information.

We carefully check each item before it is shipped to insure that every item meets our quality standards.