Small Forest Friends Nursery Mobile

Through PayPal, I gladly accept Visa, MasterCard, American Express and Discover.

For custom orders, listing must first be purchased before I begin creating your mobile.

I will notify you when I ship so you know your order is on its way!

**DOMESTIC ORDERS**

I ship via USPS Priority or First Class mail depending on the size of your purchase. Delivery Confirmation will be provided for shipments within the United States.

**INTERNATIONAL ORDERS**

For international orders, I ship via USPS First Class Mail International.Tracking will only available while the package is in the U.S, and tracking will stop in Chicago, IL where the package leaves the international sorting facility. Delivery confirmation will then be shown when the package is delivered to you.

Customers are responsible for knowing and abiding by any import restrictions to their country from the US. Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Sorry, I will NOT lie on customs forms so please don’t ask.

Refunds will not be provided for international items that go unclaimed.

Items being held in customs may cause extended delays up to a month or more. Unfortunately I have no control over this, and am not responsible for these delays, however I always ship promptly with the correct customs paperwork.

Custom made mobiles & sale items are not eligible for returns/exchanges.

Please contact me right away if there is a problem. All items must be returned within 7 days of receiving the item, with the item(s) returning to me in their original condition. Please contact me before returning an item.

Purchaser is responsible for return shipping. I will not provide a refund for items that are lost or damaged on their way back to me. All returns MUST be shipped with either delivery confirmation or some form of tracking. If eligible for a refund, it will be provided AFTER product has been returned safely. Shipping charges & any rush order fees will not be refunded.

**Mobiles must be returned in their original BOX or another sturdy BOX (NO ENVELOPES! in order to be eligible for refund.

Refunds will not be provided for items that are not delivered due to incorrect addresses on the part of the buyer or for international items that go unclaimed.

**ITEM NOT RECEIVED**

You will receive a Shipping Notice on day of shipment. Should you not receive your order, notification must be within 30 days of the Shipping Notice "SENT" date. Exceptions are international orders in which case you have 45 days from Shipping Notice "SENT" date to notify us. We will do everything we can to track your delivery.