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1. For shoes

Shoes items are NOT returnable or refundable, please check your measurements carefully and choose the correct size when place order.

Confirmation email will be sent to you, if get no reply in 3 days, order will be processed according to your chosen size in order.

For any size problem, customers have to bear all the responsibility, so please do measure your foot length, thank you for your understanding.

2.For other items

You can return and exchange as long as you bear the international shipping if you just simply doesn't like it :) I’m happy to exchange for you, NO QUESTION ASKED.I will ship a new items FOR FREE if there is a quality problem or (usually not happen as I check every single item before I ship!) package damage during the transmit (I use bubble letter bag to send your good instead off cheap thin plastic bag to MAX protect your product!)money partly refund if the customer accept for tiny issues.

Contact us you will get a happy reply :)

Customer have up to 7 days exchange or return service after got the package

We choose Fast Airmail for faster shipment to our customers. Once shipped most orders take anywhere from 15 to 30 business days to arrive depending on the efficiency of your local postal service.

if you need Express shipment welcome to contact us for more details. We have discount from DHL/UPS and many other kinds of courier,free to ask!

Yes, we usually ship as gift or lower value

Yes, I do, starting 10pcs for each item, and I do bank transfer and offering Free Shipping, Great quality items! Email lolita_kawaiishoes@hotmail.com to discuss further business cooperation!

If you have a problem with an order, please email me to lolita_kawaiishoes@hotmail.com.

Will reply you within 24 hours!

Yes, please contact me for more detail.

Email:

lolita_kawaiishoes@hotmail.com

Yes!