Ⅰ: Product Characteristics
Product Type : Prom
Style : Sexy,Fashion
Neckline : Off the Shoulder
Sleeve Length : Sleeveless
Waist : Natural
Back Design ：Zipper
Dress Length : Floor Length
Train Length : 30 cm
Skirt Type : Straight
Color : Same as Picture & ( From Color Chart )
Fabric : Slik
Material : Microfiber ,Acrylic,Cotton,Polyester,Acetate
Decorations : Pleated
Custom Made : Yes
Built-in Bra : Yes
Sales Methods : Wholesale & Retail ( Piece )
Real Photos : Yes
All accessories which shown on the pictures are not included !
Ⅱ: Size
All of our dresses can be CUSTOM MADE ( Including Standard Size ) ! and there is no extra cost to do custom sizes,If you want to be custom Size, please select from the size options: "Custom Made" when placing the order and leave us your Measurements ( According to our measure chart ),Please measure the following SIZE accurately !!
1. Bust : _____ Cm / Inch
2. Waist : ________ Cm / Inch
3. Hip : ________ Cm / Inch
4. Shoulder to Shoulder : ________ Cm / Inch
5. Shoulder to Waist : ________ Cm / Inch
6. Arm Length : ________ Cm / Inch
7. Armhole : ________ Cm / Inch
8. Bicep : ________ Cm / Inch
9. Elbow : ________ Cm / Inch
10. Wrist : ________ Cm / Inch
11. Shoulder to Floor : ________ Cm / Inch
12. Height : ________ Cm / Inch
13. Heels : ________ Cm / Inch
( If you have any questions in how to measure , please let us know that we will help you solve it ,Suggest to measure the sizes strictly according to the above
instruction by professionals.)
Ⅲ: Processing Time
Tailoring Time : 10-15 working days
Shipping Time : 3-5 working days
Please tell us what time you need it !!!!!!
Normally, you will receive the dress within 20 working days. If you want to rush this order ,please do remember to ask us whether we can do it or not before you placed the order ,you have to pay extra $30 for a rush order.
Ⅳ: Package & Shipment
1. Your dress will be packed in a waterproof plastic bag firstly, and then in professional DHL/EMS/UPS shipping bag;
We work with DHL, UPS, EMS, Aramex, China Post Air Mail, We also use other post office depend on different countries and safety, and we will inform you the tracking number after post .
Ⅴ: Cancellations Policy
1.Orders cancelled within 24 hours after payment confirmation will be eligible for a full refund;
2 .Orders cancelled within 1--3 days after payment confirmation will be eligible for a partial refund, consisting of the full shipping cost and 50% of the product purchase price;
3 .Orders canceled after 3 days of payment confirmation will be eligible for a partial refund, consisting of the full shipping cost and 40% of the product purchase price;
4 .Once your order has been shipped, it can no longer be cancelled .
Ⅵ: Return Policy
1.We will accept returns if dresses have quality problems, wrong delivery time. We also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modification.
2. You have 7 days to contact us for returning it from the date you received it.
3. The following issues are fully refundable: Wrong Size, Wrong Color, Wrong style, damaged dress- 100% Refund, remake one or return 50% payment if you keep the dress.
4. The returned item must be in its perfect condition (as new). You can try the dress on, but be sure not to stretch it or make any dirty marks. Otherwise it will not be accepted.
5. No Return: Worn, Perfumed, Altered or withoutthe original Brand & Labels.
6. No Refund: Custom-Made Pettie or Plus Size and Made to your Specification.
7. the shipping fee to return or exchange should be paid by buyer.
Ⅶ: How to Return
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days after receiving the dress (please let us know if you have some exceptional cases in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality. This also applies to the wrong size, incorrect style, and mismatching color issues.
Ⅶ: Contact us & Feedback
A .If you like our products, please Follow our store .We hope you will also leave positive feedback and 5-star DSR if you are satisfied with our item and service.
B.Feedback is very important to us. We request that you contact us immediately BEFORE you give us Low feedback, so that we can satisfactorily address your concerns.
C.If you have any problem, please feel free to contact us, we will reply your email within 24 hours ( except weekends and holidays).
Ⅷ: Custom Taxes
Except Unite States, most buyers need to pay customs taxes. In order to save your cost, we have marked around $30-40.00 on the invoice, then you just pay less taxes. Please note that it's express help customs collect this payment. It is not shipping cost, as shipping cost has already paid before sending.
Ⅸ: Our Story
My team and I are from the study of clothing design college , we graduated in 2014, due to the love and interest in the dress, we started our business path, and now we have a very good experience, and for the dress Unique insights, we have our own factory, we ensure that every dress is the best quality and price, dresses - we are professional !
