1,Customized service and Rush order are available.
Our email address:shuiruyan786@outlook.com
This dress could be custom made, there are no extra cost to do custom size and color.
2. Size: standard size or custom size, if dress is custom made, we need to size as following
bust______ cm/inch
waist______cm/inch
hip:_______cm/inch
Height with Shoes :_______cm/inch ( height is from your top head to your toe,without shoes)
Height without Shoes :_______cm/inch
3. Shipping time : rush order within 15 days to arrive you (but we need charge you more extra $30 for rush .
*** usually need more than 25 days to arrive you .
Tailoring Time: 15-22 Days.
Shipping Time: 5-10 Days.
Total Time: 20 -32 Days.
if you are urgent to get the dress please note me in advance .
4, Shipping: by UPS or DHL or some special airline.
5, Payment: Paypal, bank transfer, western union, money gram and so on.
6, Return Policy:
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc. Lace Evening Dress
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.
9, Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
Shipping time : rush order within 15 days to arrive you (but we need charge you more extra $30 for rush . *** usually need more than 25 days to arrive you . Tailoring Time: 15-22 Days. Shipping Time: 5-10 Days. Total Time: 20 -32 Days. if you are urgent to get the dress please note me in advance . Shipping: by UPS or DHL or some special airline.
Before you place the order, highly suggest you refer to our size chart and measurement guides to choose your correct size or color. Do not waste any time on return. All our dresses are true to size chart. If standard size does not suit you, you can also choose our custom size service, which is for free.
1) After you received your item, please check it right way, and try on as soon as possible without removing the tags, altering, or washing the dress.Â
2)If there is something wrong with our product, please contact our customer service within 3 days of your order's delivery date*. If you want to return it, please include your order number and an explanation and photographs documenting the reason for the return.PS:We do not accept any return if our product is used or damaged, and we have 3days requirement. That's enough time for you to make sure the item is well made.
1)And we do not have try on situation return. We do not accept return that purchase two or three or more products to try them on and just need one, would live to return the rest back.
2)Once Customer Service has approved your request, please send the item back to us as soon as possible. Also email us the shipping information
3)Photos of the package you send back;
4)Tracking number;Â
5)All returned items must be in brand-new condition, unused and with original tags and packaging and without any perfume.Or we can not refund.Â
6)Once received at our facility, your return will be processed immediately.
7)As for the return shipping cost, you had to pay for it by yourself
Total Time= Production Time + Shipping TimeÂ
Production Time: 10-12 business days+ Shipping Time: 3-5 Business daysÂ
If you are in a hurry, please contact me before or after placing the order.
If you are not sure what's your correct size, I highly suggest you choose free custom size(bust, waist, hips and your height). I offer this service for free. Be careful, pls provide correct size, if you don't know how to measure, you can get someone professional to help you!
Hi, welcome and thank you for visiting beautiful dress6.