Customized service and Rush order are available.
Our email address: sarabridalservice@gmail.com
This dress could be custom made, there are no extra cost to do custom size and color.
*** The sizes for it ***
You can make the dress in standard size or custom size. If you choose the custom size, we need the following size:
(you can add your sizes in Custom message to seller for this item )
1.Bust:=____________ inches.
2.Waist: =_______________ inches.
3.Hips: = ________________ inches.
4.Your height without shoes:= ___________inches.
(this size is from your top head to the floor without shoes) Important !
5.Your height with shoes:= ___________inches.
(this size is from your top head to the floor with shoes) Important !
6.The height of shoes :________inches
7.Occasion Date:________
8.Dress color =__________(picture color or custom color, If you would like the custom color,please e-mail me the color number after you place the order.The color chart is in the picture guide.)
And if the dress has sleeves pls provide arm measurements as below:
Arm Hole__________ (end of arm)
Arm Length_________
Arm PIT__________
Please refer to the measurement method to learn how to measure.
*** Customers need to know :
All of the dresses don't come "on the shelf"（Our Dresses are all custom-made）.We strongly recommend you to select "Custom Made" to ensure the dress will fit you when it arrives. .
By the way, you can order them in any size and color, and you can get your dress within 20-32 days
***The Fast & Safe Delivery ***
Fast international Shipping is a great progress for us in nowadays! We work with the world famous like DHL,UPS,FEDEX,TNT etc.
***HOW TO ORDER IT ***
Step1: click on "Add to cart"
Step 2: choose check out
Step 3: fill out your personal information, like shipping address and contact details.
Step 4: Select payment method and add notes of your size and color choice.
***PAYMENT ***
We accept payment via PayPal.
*** Shipping time : rush order within 15 days to arrive you (but we need charge you more extra $30 for rush .
*** usually need more than 25 days to arrive you .
Tailoring Time: 10-20 Days.
Shipping Time: 5-10 Days.
Total Time: 15-32 Days.
if you are urgent to get the dress please note me in advance. We will ship for you by fast delivery (DHL/UPS/TNT/USPS and so on )
**We realize that it is difficult to purchase a dress over the Internet, and we really want you to be happy with your purchase. So please read the return policy
Return Policy:
1. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive. ,if you request 100% same as the picture ,please don t make payment. i am sorry for it.
2. We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, or you do no not love it after you received it and some other reasons for it .We refuse return the items without any quality problems
3. If you find the Dress is in wrong color or measurements, please send us clear pictures within 3 working days since you receive the dress. You can return and refund after our confirmation;
4. If there is obvious quality problem with the dress, such as large dirt, broken or defects surface, please send us clear pictures within 2 working days since you receive the dress. We can solve this thing together .
5. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photos you see. And the same color but different fabric must has chromatic aberration, so if you asked us to return money back just because chromatic aberration, we will not accept.
6. If you return it .please see it
1). You must contact us within 2 days (48 hours) from the reception of your dress(es). Please state the problem of the received goods and the reason for the return.
2). Item(s) must be returned in its original condition with no signs of wear, tear, or odors.
3). Return shipping charges will be the buyer’s responsibility. It is buyer’s responsibility to pay for the shipping fee of sending back and exchange.
4). Just quality problems or size mistake, we accept returning.
5). Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc.
If you have any question please feel free to message us. We are always here for your assistance.
