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Please leave positive feedback after receiving the item.

If you are not satisfied with our products or services, please contact us before sending negative feedback, we will try our best to help you solve any problems.

We are happy to do business with you.

1. You must contact us within 2 days (48 hours) of receiving your clothes2.The item must be returned in its original.3. The return shipping cost will be borne by the buyer. It is the buyer's responsibility to pay for shipping and return.4. Just quality problems or wrong dimensions, we accept returns.5. The method we use for your transport and then when you return it, you must use the same method. If we ship the dress to you via DHL / UPS, then you also need to use this method.

If you have any questions, please feel free to contact me!

1.Wedding dresses are all handmade,If you require the same 100% as the product picture, please do not pay 2. If you give us the wrong size, or you are not satisfied after receiving it. We refuse to return items without quality issues 3.The color or size of the clothes is incorrect. Please contact me within 3 working days after receiving the clothes. 4 The clothes have obvious quality problems, such as large dirt, cracks or surface defects. Contact me within 2working days. Color difference of computer screen. 5.So the color of the clothes may be a little chromatic.

Your item will be shipped within 3 or 5 business days of your clearing payment. （bedliningcan usually be shipped within 3-5 business days of placing an order, Wedding dresses take 8-10 business days to be shipped (handmade)）If for some reason it takes longer to ship your item, we will notify you.

It usually takes It takes 2 to 3 weeks to arrive. to transport. The seller does not guarantee delivery time. For all parcels shipped to local destinations, transit time is greatly increased due to customs inspections and customs clearance.

After the item is shipped, we will send you a tracking number and instruct you to view it online.

We know that ordering dresses for your special occasion is an important job, so we have a cancellation policy. However, it is important to note that our dresses are produced to order and once the creation process begins, the materials cannot be reused. The good news is that after you place your order, you still have time to make up your mind. For more information, see the cancellation policy below.

Our cancellation policy

1. Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund.

2. Orders cancelled 1-3 days after payment confirmation will be eligible for a partial refund, including full shipping and 50% of product purchase price.

3. Orders cancelled 3 days after payment confirmation will be eligible for a partial refund, including full shipping costs.

4. Once your order is sent, it cannot be cancelled anymore.

If you choose the custom size, we need the following size:

(u can add your sizes in Custom message to seller for this item )

1. Bust:=____________ inches.

2.Waist: =_______________ inches.

3.Hips: = ________________ inches.

4. Your height without shoes:= ___________inches.

(this size is from your top head to the floor without shoes) Important !

5,Your height with shoes:= ___________inches.

(this size is from your top head to the floor with shoes) Important !

6,The height of shoes :________inches

7.Occasion Date:________

8.Dress color =______________

We recommend you to select "Custom Made" to ensure the dress will fit you when it arrives. .

If you don't need custom production, you can choose the standard size to place the order