❤️Processing time is within 1 to 3 days.If we have few orders we can finish and ship out within 48 hours. Do pay attention to the measurements.❤️ Please make sure that the name and address you have provided here are correct and complete. Item will be shipped by ePacket and China post.It takes 12 to 18 days to reach USA. 15 to 30 days to be delivered to most European countries. 15 to 25 days to reach Australia. 20 to 35 days to reach Canada, Mexico and Brazil. The speed of delivery does not depend on us but to the shipping companies. Since shipping can and usually affected by weather conditions, holidays an slow customs clearance. Your package can arrive earlier or later than the time frame given above.If you decided to make a purchase to our shop, you agree to the shipping time frame and the factors that can affect the speed of delivery. Tracking number will be provided. If you need your item as soon as possible or at a certain date we also ship by DHL and EMS express shipping.DHL takes 4 to 5 days world wide and EMS takes 8 to 10 days. If a buyer has chosen to pay for standard shipping by post but needed the item in a week, we are not responsible if your package does not reach you on time. If it is urgent, Please send me a message and use Express shipping. Upgrading to express shipping is at an additional cost depending on the item weight and destination. If you would like to upgrade your shipping method to express shipping please contact me.❤️ A customer-centered shopping experience has always been our goal and we want you to be completely satisfied with every item that you purchase online from our store.If you have any questions or if you are not satisfied with an item that you have purchased from us, you may contact me to solve any issues.❤️ Our goal is to answer all customer emails within the same business day. Responsible and Accessible. Our Customer Service Department will answer your emails within 24 hours .If you have questions, please feel free to email us or by clicking on the contact seller link . Customer Service Hours are Monday - Saturday from 9am - 9pm Beijing Standard Time.♛ Shipment and Delivery:The delivery period depends from country to country and what shipping method you have chosen. During holidays there is a few days delay which is perfectly normal.Please take that into consideration before placing an order.Item will be shipped by ePacket and China post.It takes 12 to 18 days to reach USA. 15 to 30 days to be delivered to most European countries. 15 to 25 days to reach Australia. 20 to 35 days to reach Canada, Mexico and Brazil. The speed of delivery does not depend on us but to the shipping companies. Since shipping can and usually affected by weather conditions, holidays an slow customs clearance. Your package can arrive earlier or later than the time frame given above.If you decided to make a purchase to our shop, you agree to the shipping time frame and the factors that can affect the speed of delivery. Tracking number will be provided. If you need your item as soon as possible or at a certain date we also ship by DHL and EMS express shipping. DHL takes 4 to 5 days world wide and EMS takes 8 to 10 days. If a buyer has chosen to pay for standard shipping by post but needed the item in a week, we are not responsible if your package does not reach you on time. If it is urgent, Please send me a message and use Express shipping. Upgrading to express shipping is at an additional cost depending on the item weight and destination.♛ Refunds and Returns:We accept refunds and returns for all items listed in our shop. If you wish to return an item or exchange it please note that the shipping fee for returning an item back to us is paid for by the buyer. If you decided to exchange an item to another , the buyer is the one responsible for shipping fees both ways.The item to be returned or exchanged must not have any stains or rip. Please take a picture of the item being returned to us. Once you ship the package back kindly take two photos of the shipping receipt from the post office . Email it to us including the tracking number and tracking website. Your refund will then be issued within 24 hours.As a professional shop, we do our best to provide solutions to any problems.There will not be a round and round processing. We will deal with the situation fair and direct.Please send us a message if there is any problem with your order. We will help you.♡ ♡ ♡ Thank you for trusting us and for the continued support! ♡ ♡ ♡