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All dresses made by hand work, although we can’t be careful, there might be some small problems which we can’t be totally avoided, but take it easy, if there are our problems to make dresses wrong size, color, style, you will get full payment back!

We will accept returns if there are quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, but we offer free alternation.

But for custom order, sorry we can't accept returning, please note this policy, because even they returned, we can't sell them again in the future.

Please see following for the list of quality issues that are fully refundable for:

Wrong Size, Wrong Colour, Wrong style, Damaged dress Which made by us- 100% Refund or remake one or return 50% payment to you, you keep the dress.

Our normal shipping time is within 20 days, and our rush order delivery time is within 10 days, the cost for rush order is $30. This cost is paid for first class of express and sewer who would like to work extra time to finish this dress.

Each dresses packed into water proof, the outside if package from express, such as DHL, UPS, please iron dress when you receive them, as it has been packed tightly during shipping.

Standard size or custom size

There are no extra cost to do custom size, so we usually suggest custom size, as size of your maybe not the same as standard size, if you want custom size, we need following measurement

1.Bust=_____ inches

2.Waist=_____inches

3.Hips=________inches

4.Shoulder to Shoulder from back = ___ inches

5.Shoulder to nipple = ___ inches

6.Shoulder to floor through nipple no shoes=________inches

7.Full height from top head to floor no shoes=______inches

8.The dress shoes height=______inches

9.Arm length:= ___________inches(this size is for sleeve dress)

10.Armhole:= ___________inches(end of arm,this size is for sleeve dress)

Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.

Most brides order dresses at a time, we recommend this way, firstly, we could use the same roll material to make them, then it could avoid dye lot shading, secondly, the shipping cost will be half charged from second dress to last one.

Just give us all the information in the note, for example

Dress A

Bridesmaid name:

Color:

Measurement:

Dress B

Shiping by Fedex, DHL, UPS and so on.

Delivery time is within 25-30 days normal order, 15-20 days for rush order..

We paid the insurance.

1, unpaid order: could be cancelled within 2-3 days.

2, paid less than 3 days, 50% cost of dress and shipping cost could be returned,

3, paid at 3-20 days, 30% cost of dress and shipping cost could be returned.

4, dress has sent, can't return the payment to you.

We accept payment by Paypal, Credit Card, western union, money gram, bank transfer and so on.

If your credit card was refused, please use following way,

You can choose payment by credit card Through PayPal even if you don't have Paypal account, please see following

Choose PayPal as your payment method and click Check out with PayPal.

Once You're Redirected to Paypal

1) Instead of choosing to pay with your PayPal account, select the option to pay with a debit or credit

card.

2) You'll then be prompted to fill in your billing and credit card information.

3) You'll also be asked whether you want to save your information with PayPal. Uncheck the box if you don't

want to. You'll still need to enter your email address so PayPal can send you a receipt.

4) Click Continue to return to Checkout to review and submit your final order.