We will accept returns if dresses have quality problems, wrong delivery time, wrong size.we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right.
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund .
or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. All items must be returned in the original condition as received, you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
