Each of our clothes is made to order, if you have any questions, you can contact us by email: sambridal@outlook.com.
Size Chart:
How to measure:
If you need a custom made dress, please measure youself according to the picture guider and send us the following important measurements:
1 inch = 2.54 cm
Bust: _________Waist: _________Hips: ____________Shoulder to Shoulder: ____________Hollow to Floor (without shoes): ____________Height (from the top of head to floor without shoes): ___________Color:___________Heels height: ___________The date you will wear the dress: __________
If your dress has a jacket,pls do tell us below measurement:
Shoulder: __________Shoulder to Bust: __________Bust Point to Bust Point: ____________Armhole: ___________Shoulder to Waist: ____________Arm Length: __________
Please note that our products are handmade and cannot be 100% exactly the same as the products in the photo. Just like a hand-drawn picture, drawing the same image twice can never be exactly the same. Each listing is to make your product 90% similar to the product in the photo we provide. If you have any specific requirements, you must notify us before production to avoid any possible change costs
Wishing you the best on this magical journey, our brides to be! - Sambridal, Wedding design and production company
Processing Time
3 Days
production time
10~15 Days
Estimated Delivery Time
EMS
10-15 Working Days
DHL
3-6 Working Days
TNT
3-6Working Days
UPS
3-5 Working Days
FEDEX
Within 6-8 Working Days
If you need it in a hurry, please contact us before placing the order and let us know the exact time.
Please note that our stuff are all handmade, and it is impossible to be 100% identical with the items in the photos.As with hand painting, it is impossible to draw the same image twice exactly the same. Each list is designed to make your project about 90% like the project in the photos we provide.Please don't place the order if you mind.
We just accept the paypal for payment method in this website,if you want the credit card payment other methods to pay,please contact us before payment .
Processing Time
3 Working Days
Estimated Delivery Time
EMS
10-15 Working Days
DHL
3-6 Working Days
TNT
3-6Working Days
UPS
3-5 Working Days
FEDEX
Within 6-8 Working Days
Cancellation Policy:
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. the materials cannot be reused once the creation process has begun.
- Item cancellation requests received within 12 hours of payment confirmation will be eligible for a full refund.
- Item cancellation requests received within 12 to 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
- Item cancellation requests received more than 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
- Once your order has been shipped, it can no longer be cancelled.
If you would like to cancel your order, please contact us via inbox message, we will reply you in one working day.
We encourage you to receive the goods, timely inspection, if there is a problem, please contact us within 12 hours, more than the time, we are not responsible for all problems, buyers bear their own.
We don't accept the buyer has no reason to return (if this is not what I imagined, and I expect the difference is too big, this is not what I want, we do not accept buyers to provide error address and choose return, if it is caused by the seller reasons (such as the seller send the wrong goods, the seller send the wrong address), so you can choose to return, the reason shall not accept refunds.
Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.