Cincinnati Team Coffee Cozy.

At this time I am only accepting payments through Paypal.

All items are listed as a flat rate + the cost of shipping. Customers placing orders in the state of Washington are subject to the current sales tax rates. This percentage will be added to the cost of the total order (before shipping) at checkout. Shipping prices are listed per item on the item's description page.

**Please check my policies regularly as laws and rates regarding state sales tax change from time to time and may affect my customers residing in Washington State. **

Items will be shipped within 3 business days of receipt of payment from the customer. Rates are listed per item. All domestic orders within the United States will be shipped insured with delivery confirmation / tracking. When an order is recieved I will send you a message confirming my receipt of the order. I will then send a follow up message when your package has shipped. US packages are shipped First Class or Priority depending on individual size, cost, and shipping times. If you wish to ensure that your package arrives by a certain time, please contact me in advance so that I can calculate the appropriate shipping price for your item.

**INTERNATIONAL CUSTOMERS**

International orders will be shipped via Priority International Flat Rate when possible to ensure delivery within 6-10 business days**. International shipping prices within each item listing reflect the Flat Rate fee. Any items too large to be shipped using an International Flat Rate box will be shipped First Class International. Items shipped First Class have a general shipping rate applied to them. Any overages paid in shipping will be promptly refunded to the buyer once them item(s) have been shipped.

**Shipping time quoted is based on the curent time frame listed according to the United States Postal System. I cannont guarantee shipping times on international orders as each country has different customs laws and processes which may delay packages once they have arrived in their destined country.

***International customers are responsible for any customs fees and taxes that may or may not be incurred.

Due to the nature of my business, any refunds,returns or exchanges will be accepted/issued on a case by case basis. In the event that a customer is not happy with an item upon reciept, I will gladly work with them to try and reach an agreeable resolution for all parties involved and insure an enjoyable and happy overall experience.

Returns will only be considered/accepted within 30 days of the item purchase date. Items that have been washed, worn or damaged by the customer will not be eligible for return. In the evnent of a return, the customer is responsible for the cost of shipping. A refund will not be issued until the item has been returned by the customer.

All of my listings have exact measurments and sizing listed within their descriptions. Please be sure to read the description(s) thouroughly to avoid sizing issues. If you have questions about sizing or how to take your measurements, please feel free to message me.

I am more then happy to take requests for custom orders. I require payment in advance for all custom orders. I am always happy to purchase the materials and colors needed in the event of custom orders. If you need color and material choices and/or examples for a custom item, I will be more than happy to provide them for you. It is always my intention to make the entire process a pleasant one. Please allow up to 7 days from time of order for custom items to be created and shipped. Large orders may take up to 10 days depending on item count. Please messege me for any additional details, questions or concerns you may have.