Welcome Welcome to wedding dresses!
My name is wedding dresses
I am very happy to see you here.
I hope you will love our dresses.
We can customize any of our dresses or we can make your dream dress.
*** I STRONGLY recommend you to get your measurements with help of a PROFESSIONAL tailor for correct results of the measurements to avoid any mistakes ***
And when you receive your dress, if you would need some small alterations, then you can ask help of a local tailor.
Please contact me for more information.
Thank you.
Payment I accept PayPal.
Please contact me If you have questions.
Shipping I ship my dresses with DHL, UPS, USPS, TNT or other couriers.
It usually takes 3-7 days to US, Canada, UK, Europe and Australia.
I will need your shipping address where you want your dress to be shipped:
- Receiver Name
- Address
- Country
- Phone Number
Customs taxes (if any) are the buyer's responsibility and are not included in the shipping charges.
Any question please let me know. :)
Also If you have a special request about shipping, please contact me via Etsy Message System.
Refunds and Exchanges My Dear Brides!
To make your wedding dresses experience as smooth as possible, I will assist you and answer your questions with my suggestions from the beginning until you receive your dress. But this is not the end. Also If you would have any question or issue about your dress after you receive it, just let me know and I will be keep in touch with all my care. You will also find many answers in my following policy about my after sale process.
❤ I am a Dressmaker and I don't stock my Dresses. All of my Dresses are made to order and I make them in your custom measurements with your custom requirements (if any). I strictly follow the measurements I receive and I implement your custom requirements (if any) as possible as practically can do. That's why it's very important for me if you follow my measurement instructions and get them with help of a Professional Tailor.
❤ All of my Professional Effort and Care is to make Your Dress fit You well and the most important part of providing this is taking the most accurate measurements. That's why, It's very IMPORTANT for me if you follow my measurement instructions.
However, Due to Nature of Custom Orders, when you receive your dress you may need some alterations. I suggest you to plan for alterations with help of a local tailor and YOUR BUDGET ACCORDINGLY.
❤ When you will receive your dress, if something makes you unhappy, You must let me know about it in 3 DAYS after you receive your package and let’s talk and understand what is the issue.
If there is a mistake from MY SIDE then I can accept a return for fix, remake or full refund. The returned dress should be in completely new, unworn, good condition (no dirt, no perfume, no lipstick no cigarette smell, no stain, no damage etc.) and it's in original package. The return needs to be made in 3 Days upon the agreement of return.
But please understand, I cannot refund RETURN SHIPPING cost.
Also I cannot accept Returns or Refunds on following situations:
❤ If your event is canceled or you changed your mind.
❤ If you pass me wrong measurements.
❤ If you complain that ''I made your dress in wrong measurements than you sent me'', then you should provide me pictures of your dress with measurement tape while you wear it, with assist of a professional seamstress.
❤ If your measurements changed due to weight gain or loss.
❤ If your dress is damaged because of wrong ironing or washing methods.
❤ If you pass me wrong shipping details.
❤ If you contact me about your issue in longer time than 3 DAYS after you received your package.
❤ If you don't return your dress in 3 Days upon the agreement of return.
❤ I can't accept a return or refund if the reason is you didn't like the style.
Please understand, If you are not sure about the style then I recommend you to visit a local bridal salon and try on similar style dresses. This would help you to make your final decision.
Rush service fees are not refundable.
❤ Custom Orders are not refundable.
Definition of Custom Order: All Orders made in Custom Measurements or with Custom Requirements are Custom Orders.
❤ For any reason, If a Custom Order (Non Rush) is requested to be cancelled within 7 Days after it's placed, then I can only refund 80% of the order amount.
But after 7 Days, Custom Orders may not be subject to cancel.
Please Note:
Although I attempt to represent online colors as accurately as possible, I cannot guarantee that the colors shown on your monitor will match the actual garment. Variations of light and reflections on the original photograph as well as differences in computer monitors and printers may make color tones appear slightly different than the actual fabric.
Please feel free to contact me for any of your questions.
wedding dresses
I ship my dresses with DHL, UPS, USPS, TNT or other couriers.
It usually takes 3-7 days to US, Canada, UK, Europe and Australia.
I will need your shipping address where you want your dress to be shipped:
- Receiver Name
- Address
- Country
- Phone Number
If you don't mention receiver details then I will ship your dress to your luulla address.
Customs taxes (if any) are the buyer's responsibility and are not included in the shipping charges.
Any question please let me know. :)
Also If you have a special request about shipping, please contact me via Etsy Message System.
Guaranteed handmade by our talented tailors.We are glad to make this dress for you by custom orders, so we prefer to make this dress according on your measurements and desired length.Measurements, which should be taken strictly according to the above instruction by professional, not by yourself.
1. Full Bust = inches or centimeters
2. Waist =
3. Hips =
4. Length from hollow to floor without heels =
5. Lenght from hollow to floor with heels on =
6. Natrual height without heels =
7. Natrual height with heels =
8. Dress color =
9. Event date =
10. If you are from Brazil, please kind tell us CPF number =
It's really so necessary, without CPF number, the dress can't be shipped;
1. Accessories: The bidding is only for the dress, not including any accessories such as gloves, jacket, wedding veil, or petticoat and so on, please tell us if you also want to order the accessories, we will give you good price;
2. Changes: We usually don't accept changes on the original design, but if you really want to change, we can do our best to do it for you, but if the final effect is not as nice as you expected, we don't accept return and refund, please be noted;
3. Dear Ladies, now buy our goods, custom time 5-10 days, normal custom time, expedited customization only 3-5 days time, expedited shipping only need 2-4 days time, expedited orders you can also pay A little expedited fee to us, so we know that your order is an urgent order, our expedited costs is 15 dollars, the list price a lot of support, thank you
Expedited link: http://www.luulla.com/product/830865/expedited-customization
1. Your dress will be packed in a waterproof plastic bag firstly, and then in professional DHL/EMS/UPS shipping bag;
2. We work with DHL, UPS, EMS, Aramex, China Post Air Mail, you can choose right one you want; We also use other post office depend on different countries and safety, and we will inform you the tracking number after post;
Cancellations Policy:
1. Orders cancelled within 24 hours after payment confirmation will be eligible for a full refund;
2. Orders cancelled within 1--3 days after payment confirmation will be eligible for a partial refund, consisting of the full shipping cost and 50% of the product purchase price;
3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 40% of the product purchase price;
4. Once your order has been shipped, it can no longer be cancelled;
1. If you are returning dresses or accessories, please make sure they are in their original condition unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
2. The shipping fee when you sent the dress back will be on your account, please be noted;
3. For return of custom made dresses, a restocking fee of 30% of the product purchase price will be charged, please be noted;
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Feedback:
After you got the goods:
1. If you like it, please kindly give us 5 stars feedback and nice reviews, we will appreciate it so much;
2. If you don't like it, please contact right away, we will do our best to help you to solve the problem;
Enjoy your shopping!
What is this store's return and exchange policy?
1, Delivery time:
Rush order: within 25-35 days,
Normal time: Within 15-25 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
2, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
3, Shipping: by UPS or DHL or some special airline.
4, Payment: Paypal, bank transfer, western union
5, Return Policy:
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 40% payment to you, you keep the dress.