Personalized initial bird necklace

Welcome to 'Amitie'

Please read the following policies before placing an order.

By purchasing from our shop we assume you agree with the policies stated below. Thank you!

Paypal is the only form of payment we accept.

If payment is made with an "e-check" via Paypal, we will wait until the e-check clears (about 3-5 days) before your items are begun.

We will ship within 2-3 business days after getting payment.

All orders are shipped First class international air mail with a TRACKING NUMBER!

First class international air mail can take anywhere from 10-20 days.

But sometimes, especially holiday season, it takes more than that.

And it could be delayed depending on custom or local office of your country.

If you need something sooner, please contact us.

We can set up a listing with Expedited Mail Service for an additional charge.

It will take 4-6 business days after being shipped.

PLEASE ENSURE YOUR LUULLA ADDRESS MATCHES YOUR PAYPAL SHIPPING ADDRESS.

We will send the item to the LUULLA address.

We want you to LOVE your items. If you’re not happy with your purchase, you can simple return and get a refund or exchange to other items.

Item needs to be returned within 7 days after you receive it and it should be not used.

All returns must be in original condition.

Shipping, handling, and insurance fees are nonrefundable. Buyer will pay for return shipping charges.

If you would like to return merchandise, you must contact us immediately.

Please contact us if you have concerns with your order.

We stand behind the quality of our work and will work with you to make sure you are completely pleased with your purchase.

We do not have any responsibility for customs taxes, it is customers Duty.

And It is a CUSTOMER's DUTY to read our SHOP's Policy before purchasing.