#For Custom Size Or Custom Color#
You can find a Message Box in the Shopping Cart, Leave Your Custom Size Or Custom Color And All Other Thing, Thank You.
#Custom Color#
You can find Color Chart in Product pictures, Leave your color name Or Color Id in Shopping Cart
#Other Question#
You Can Find [Ask a question] Button At Product Title Below Or Our Email: AndreaDress@hotopmail.com
We will reply to you within 48 hours
#Size:If dress is custom made, we need to size as following
Bust:______ cm/inch
Waist:______cm/inch
Hips:_______cm/inch
Shoulder Width :_______cm/inch
Shoulder to floor without shoes on :_______cm/inch
Head to floor without shoes on:_______cm/inch
The height of the heels: _______cm/inch
#Delivery time:
1) Rush order: Within 7-15 days,You Can Select Rush Order in the Shopping Cart,But you need to pay extra fee
2) Standard Shipping:
If you choose Standard Shipping, delivery time is around 15-30 days or even earlier (From May to Dec)
It's Around 30 days (From January to April), it's busy season together with spring festival holiday, so produce time will be long.
If you are urgent to get the dress please note us in advance
#Return Policy:
1. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive. ,if you request 100% same as the picture ,please don t make payment. i am sorry for it.
2,We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, or you do no not love it after you received it and some other reasons for it .We refuse return the items without any quality problems
3. If you find the Dress is in wrong color or measurements, please send us clear pictures within 3 working days since you receive the dress. You can return and refund after our confirmation;
4. If there is obvious quality problem with the dress, such as large dirt, broken or defects surface, please send us clear pictures within 2 working days since you receive the dress. We can solve this thing together .
5,Since computer screens have chromatic aberration ,especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photos you see. And the same color but different fabric must has chromatic aberration, so if you asked us to return money back just because chromatic aberration, we will not accept.
6, if you return it .please see it
1). You must contact us within 2 days (48 hours) from the reception of your dress(es). Please state the problem of the received goods and the reason for the return.
2). Item(s) must be returned in its original condition with no signs of wear, tear, or odors.
3). Return shipping charges will be the buyer’s responsibility. It is buyer’s responsibility to pay for the shipping fee of sending back and exchange.
4). Just quality problems or size mistake, we accept returning.
5).The shipping method that we used for u then when u ship it back you must use the same one.if we ship the dress to you by DHL/UPS then you need to use this one too.
if you have any question please contact me freely !
