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Welcome to our store.We will send you an email to confirm with you within 24 hours after your payment,please check your email and reply.
Any question, you can contact us: dress-storm@hotmail.com
If you need it hurry, here is the rush order: http://www.luulla.com/product/834990/rush-order
If you want custom size,you can choose color from our chart: http://www.luulla.com/product/835013/color-chart
If you choose custom size,please measure as this link: http://www.luulla.com/product/835003/measure
Here is our return policy: http://www.luulla.com/store/dresstorm/policy
We provide custom size for free.
You can make the dress in standard size or custom size. If you choose the custom size, we need the following size:
(u can add your sizes in Custom message to seller for this item )
1. Bust:=____________ inches.
2. Waist: =_______________ inches.
3. Hips (your butt) : = ________________ inches.
4. Your height without shoes: = ___________inches.
(this size is from your top head to the floor without shoes) Important !
5. Your height with shoes: = ___________inches.
(It is from your top head to the floor with shoes) Important !
6. The height of shoes : =________inches
7. Occasion Date: =________
8. Dress color=________
If the dress has sleeves, we also need:
9. Arms Eye: =________ inches
10. Shoulder Width ( shoulder to shoulder): = ______ inches
11. Sleeve Length (arms length): =______ inches
12. Bicep Area := ______ inches
All of the dresses don't come "on the shelf"(Our Dresses are all custom-made).We strongly recommend you to select "Custom Made" to ensure the dress will fit you when it arrives.
The Fast & Safe Delivery
Fast international Shipping is a great progress for us in nowadays! We work with the world famous like DHL,UPS,FEDEX,TNT etc.
【HOW TO ORDER IT】
Step 1: click on "Add to cart"
Step 2: choose check out
Step 3: Select payment method and add notes of your size and color choice.
Step 4: fill out your personal information, like shipping address and contact details.
We DON'T accept any return.
Unreasonable returns, such as wrong size you gave us or standard size which we made right, or you just don't like it.
Each dress is custom made, hand made, not wholesale,we need to pay for a lot fees about the handmade,please understand.
If you're afraid the size is not fit, please give us your custom size,we provide custom size for free.Plea MAKE SURE measure as the pictures we sent do.We will send you an email about the details of the dress within 24 hours after your payment, please check your email and reply ASAP.
Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive. if you request 100% same as the picture ,please don t make payment. I am sorry for it.
Since computer screens have chromatic aberration ,especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photos you see. And the same color but different fabric must has chromatic aberration, so if you asked us to return money back just because chromatic aberration, we will not accept.
Can I Cancel My Order?
Because of some reasons, customers would like to cancel their order after payment. For this issue, please check our policy as followings:
1. If you ask for order cancellation within 24 hours after payment, we will cancel it for you and give you full refund.
2. If you ask for order cancellation within 24-48 hours after payment. We only refund you 50% product total plus shipping fee. Because your order is processing by factory 24 hours after your payment.
3. No refund 48 hours after the payment, we will not accept your order cancellation.
Delivery time: 2-3 weeks
The total time for receive your dress after placing the order is 2-3 weeks( including tailoring and shipping time)!
Rush order: 7-15 days.
Normal time:
Within 21 days (From May to Dec)
Around 28 days (From Jan to April),
For it's busy season together with spring festival holiday, so produce time will be long.
CPF/CUIL/NIF:
If you are from Brazil, please do remember tell the receiver's CPF number;
if you are from Argentina, please write us the receiver's CUIL;
if you are from Angola, please write us the receiver's NIF in the message box,
it's really necessary when we send the dress to you;