Luulla
Sell for Free

Cupidsatelier

(3 items sold)
♥ Welcome to CupidsAtelier ♥♥ Custom Handmade Wedding Ring Bearer Bowls and Anniversary Art ♥Individually crafted and Personalized wedding arts that are..
Accepted payment methods:
10
Payment

Paypal is preferred.


A Bank Transfer option is available for Customers located in Singapore.


Do Convo me for this option.


CUSTOM ORDERS


I will request for a non-refundable payment up front for all custom orders.


All custom orders will take 1-2 weeks to personalize before shipping.


GENERIC ITEMS


For all other generic items, please pay within 3 working days of confirmation. Upon receipt of payment, your item will be shipped within 3 days from date of payment.


Beyond this time, I reserve the right to relist the item and cancel the transaction. If you are experiencing technical difficulties, or there is a problem with making the payment for any reason, please contact me as soon as possible.


Please note: Any customs charges or local taxes are the responsibility of the customer.


Shipping

ADDRESS


I will only ship to the PAYPAL ADDRESS.


If shipping address differs ,please make sure to add a note to me during the checkout process to prevent any delays of your orders .


GENERIC ORDERS


I would ship generic items within 3 working days of receipt of payment, but please check your inbox for a confirmation of shipping date.


CUSTOM ORDERS


I am most glad to customize any orders just for you & to best suit the occassion.


Your personal custom orders usually take approx 2 weeks after receipt of payment, after which I would ship them upon completion.


All custom orders will ship within 2 - 3 weeks from the time your order is placed and payment is received. Prices may vary depending on the details of piece & I would discuss the timeline with you through convo. Do order early to buffer in some time if it is required for a big occassion. :)


If there's something you like in my sold orders that is out of stock, or you would like a custom order, please Convo me too!


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Transit time for your item

ESTIMATED TRANSIT TIME for normal delivery options are as follows:


Within Singapore ............................ 3-4 working days


Everywhere Else ..............................14-18 working days


Please note: Any customs charges or local taxes are the responsibility of the customer. At busy times, items may take longer to ship, so please allow extra time if possible - delivery times cannot be guaranteed during festive seasons, so try to buffer in more time. In addition, items are not considered lost in the mail until a month has passed


Refunds & Exchanges

I sincerely want you to be happy with your purchase, and hope that you can keep it for the years to come.


Unfortunately, please note that all customized orders are non-exchangeable & non-refundable as they have been made specifically for you.


I will also pack your item with as much care as I can to make sure it reaches you safely. If have any issues with the delivery, please let me know why and do include pictures of the state it arrived in, so we can discuss a course of action together.


However please note to contact me within 3 days upon receiving your item in order to be considered for an exchange.


Additional Policies

CARE FOR YOUR ITEMS


My handmade items are for purely for decorative purpose only and it should be treated with care like all handmade items. To keep it clean, gently wipe on the surface to preserve the your unique item. Do not use the item in micorowave or dishwasher.


GIFTS & WRAPPING


Please let me know if the item is to be given as a gift - I can enclose a small gift tag card free of charge.


If you need, additional special gift wrapping services can also be arranged, please convo me if you need this service. There may be a small charge for your requirements.


I reserve the right to photograph, post or sell again any design that originates as a custom order.


Thank you for taking the time to read my shop policies. If you have any further questions regarding my products or policies, please feel free to contact me.