Customer Reviews:
Ratings
4.9 / 5
Items Sold
1111
Total Reviews
460
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Reviews from buyers
Reviews from buyers
I will never order form this company again and I will most definitely make sure my friends and family know what my experience was. The shipping was quick I think. The communication was very poor. I had emailed to inquire about my purchase and never received a reply. But, my dress showed up on my doorstep. The worst part is the actually dress. It looks nothing like the photo as described. The color is totally off as well. The top is a different pattern and it’s honestly ugly. I won’t be able to re sell it either. Who would buy this? With a tear might I add. The seller is refunded a portion of the sale. Which, it’s been such a pain in the butt, I finally caved and just took it. I’m looking forward to shop and give business elsewhere. DO NOT order!
Reviewed by Morgan Campa on February 20, 2021
Be VERY wary of buying from this seller!! When they make a mistake, they will make you pay for it and then avoid you! What happened to me:
1. Order the first dress, not custom, turned out perfect 2. Order the other 7 dresses for my bridesmaids but they all came in the wrong length - you could see their ankles without heels on.
3. I had to pay $120 for the return shipping of the dresses even though it was their mistake
4. They never collected the return and it was bounced back to me. So i bought shipping for nothing.
5. They charged me production price for the replacement 7 dresses ($300)
6. The dresses came in the WRONG colour- which they knew it was the wrong colour but made it anyway??
7. Now they are avoiding me and I am stuck with $2000 worth of useless dresses with my wedding coming
Reviewed by Jing Shan wee on January 24, 2018