• We ship worldwide. All orders are shipped from South Korea via Korea postal office by international Air mail.

• We will ship to the address you provided on our website, rather than your PayPal shipping address. So please check your shipping address before you place an order.

• We process and ship orders Mon-Fri and are unable to offer weekend or holiday delivery.

• Your items will be shipped within 2-3 business days after your payment is cleared into our account.

♥ International Registered Mailing Service

- Estimated Delivery time: 7-28 business days after being shipped.

-Most customers receive in 10-20 business days.

- But some country may take up to 6-8 weeks due to strict custom inspection.

(ex. Italy, South America, Russia and Eastern Europe, etc.)

♥Flat Rate $25 International Express Mailing Service (EMS)

- Estimated Delivery time: 4-7 business days after being shipped.

In the case of South American countries such as Brazil or Mexico, it takes 5-10 days. As mail can be delayed further

due to the handling by the customs office, it may take more than 10 days.

- Recipient’s phone number required.

- CANNOT ship to P.O. Boxes or APO/FPO addresses.

Here at ROSEWA, qaulity and customer satisfication are prized and so We will do all that We can to make your experience with us satisfying and enjoyable If in anyway you are not happy wth your purchase, please contact us, and We will do our best to fix the problem.

Returns are accepted within 7 days of receiving your purchase. The item must be returned in a new and unused condition in the original box. Please contact us to request a refund. Refunds will be issued less shipping charges.

The following items are non-returnable. Credit will not be issued for the following:

• Once the product is opened and used so that its value is depreciated, it is no longer returnable.

• Some discount sale products may not be returnable or replaceable.

• All wholesale orders are final sale.