Return Process

1). You must contact us within 2 days (48 hours) from the reception of your dress(es). Please state the problem of the received goods and the reason for the return.

2). Item(s) must be returned in its original condition with no signs of wear, tear, or odors.

3). Return shipping charges will be the buyer’s responsibility. It is buyer’s responsibility to pay for the shipping fee of sending back and exchange.

4). Just quality problems or size mistake, we accept returning.

accept returning.

5).The shipping method that we used for u then when u ship it back you must use the same one.if we ship the dress to you by DHL/UPS then you need to use this one too.

if you have any question please contact me freely !

Cancel Policy

Order Cancellations

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.

Our Cancellations Policy

1.Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.

2.Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.

3.Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.

4.Once your order has been shipped, it can no longer be cancelled