Refunds will be determined on a case by case basis.
All items listed are accurately described and you will receive that exact item, unless customization is requested.
If you are not satisfied with your purchase for any reason, please contact me to discuss what we can do to remedy your concern.
Pre-made items will be shipped out within 1 business day after accepted payment. If changes are needed to the item before shipping (i.e. size/length), the item will be shipped out within 1 business day after alterations are completed. Custom requests will be shipped out within 1 business day of completion.
US shipping charge is based on sending your item(s) in a USPS Priority Mail Padded Flat Rate Envelope with a delivery confirmation. Delivery times are 2-3 days.
Canada/Mexico and Everywhere else shipping charge is based on sending your item(s) in a USPS Priority Mail International Padded Flat Rate Envelope. Registered Mail service can be added for an additional $11.75. Delivery times are 6-10 days.
If you would like your purchase shipped via a different method, please contact me before payment.
