Prices displayed in Victoria Bosco store are quoted in US Dollars.
If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
We accept the following forms of payment: PayPal, Visa, MasterCard, American Express.
FREE WORLDWIDE SHIPPING!
We cooperate with world’s leading companies providing high-quality express deliveries within shortest possible terms. These companies are: UPS, EMS, TNT, FedEx.
After receiving your order we need 1-3 business days to process it for shipment.
Once your order will be shipped, we will send you a shipping confirmation email with the tracking number of your package, which will allow you to track the status of your shipment online.
You can expect your order to be delivered within 5-7 working days.
We try to do everything possible for our customers to be pleased with their purchases and our services.
If for any reason, you are not completely satisfied with your purchase, you may return it for a full refund, by notifying us within 14 days from the receipt of shipment. The product must be returned in the same original (undamaged) condition as it was sent.
Shipping charges for any returned/changed item(s) are the client’s responsibility.
Returns/Exchanges will be processed within 2-3 business days of receipt. Every effort will be made to ensure a prompt refund or exchange and an email notification will be sent once the return/exchange has been processed.
We try to do everything possible for our customers to be pleased with their purchases and our services.
If product is damaged during transportation (faulty product), please provide the evidence, such as photo, of the damage. And we will provide free replacement of the item. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be replaced.
Please let us know if you would like to return/exchange the item or if your item was delivered in a damaged condition – e-mail us at: info@victoriabosco.com. In your e-mail please provide us Your Order Number, Product Code/Product Name, Details of the reason for your return/exchange.
