Customer Reviews:
Ratings
4.7 / 5
Items Sold
476
Total Reviews
162
SORT BY
Reviews from buyers
Reviews from buyers
dress came in a timely manner but looks nothing like the picture. emailed the seller but have not gotten a response in a week. be cautious when buying from this seller
Reviewed by Liv Canavan on April 12, 2024
the dress i recieved looked nothing like the picture and was the wrong size. according to the dress sizing i ordered a size bigger and it clearly wasnt the size i ordered. on top of that i struggled getting a hold of the company becauee i was trying to see what the estimated shipping would be and after 2 weeks of no reply i asked for a refund. they then told me to be patient and that they would ship it the next day. i honestly just wanted a refund and not the dress at that point. when the dress did arrive i was dissapointed and just want my money back.
Reviewed by Mmcl2114 on March 28, 2022
I do not recommend this site to purchase any items. They are quick to process your payment!!! I have been sending emails, messages to Luulla & Adore Outfilt. with no reply/response from either party. The only way to contact them is through email, no phone numbers to call to get support, the only way you will hear from Luulla or Adore Outfit is when they decide to reply to your many attempts for support. I have been sending message, emails, etc regarding the size. I ordered a size 4. I need size 6. Still haven't heard anything from either party. I am also needing this within 2 weeks for my grand daughters senior prom. Trying to get some information on what i need to do to make this happen!!!!!!!! LUULLA OR ADORE OUTFIT????PLEASE CONTACT ME IMMEDIATELY!!!!!!!
Reviewed by lbrothers1 on February 28, 2022
Communication was great until I received the dress. There was no way they used my measurements I sent. I am unable to wear the dress for my special day. The only reason I was as generous as I was on the stars is I can't lie about the shipping time and charges. But I can't wear any of those things and now if I can't fins a dress I will have to take the skirt and top apart and try and match fabrics to make a waist as there was not a waist. My friend said it was made like a 70's dress. I wanted that form fitting look then with the skirt that's why I sent in my measurements.
I wish someone would contact me this is very upsetting.
Reviewed by Stacey Davis on July 13, 2021
VERY DECEIVING WEBSITE! I WANT THIS CANCELLED AND NOT SHIPPED TO ME IMMEDIATELY. THE MINUTE I BROUGHT IT I WAS CANCELLING THE ORDER AND GIVEN THE RUNAROUND SENDING MESSAGES TO 6 DIFFERENT EMAILS. EVERYDAY THIS WEEK I"VE BEEN TRYING TO CANCEL AS SOON AS I ORDER AND NO ONE RESPONDS.
Reviewed by melhina pena on August 9, 2018
Sent the dress back ages ago and iv emailed no stop asking for money back I haven’t had no reply back and still haven’t got my money!! Not happy the dress looked nothing like it does in the picture
Reviewed by chelseajaybooth on August 12, 2018
