Due to the nature of personalized items I cannot accept a return unless I have made a mistake in the personalization of your item. Read additional info below for more info on this policy. I do my very best to package your item carefully and securely. Please see additional info below about every personalized order.
SHIPPING ADDRESS MISTAKES: I no longer remake or reship items at my cost for incorrect addresses given during check out. This has happened several times in the recent past and all orders were confirmed as delivered. If your package comes back to me for some reason then you must pay the additional shipping cost to have it shipped back to the new and corrected address.
Due to the nature of personalized items I will not accept a return unless I have made a mistake in the personalization of your item. I keep all convo, e-mail and order records for verification. I do my very best to package your item carefully and securely. Please see additional info below about every personalized order. In the very rare event that I do allow a refund then the item(s) will need to be returned to me before any refund will be issued. Broken or damaged items will need to be photographed or returned before any refund will be issued. Shipping may or may not be refunded depending on the reason for the return.
