Welcome, thank you for stopping by the shop. Everything is handmade, we can even create custom items just for you. Enjoy!
All items come beautifully packaged and ready for gift giving.
** Payments is accepted by credit or debit card through Paypal. Even if you do not have a Paypal account, you can still pay with a debit or credit card without opening a Paypal account.
Payment is due at time of purchase.
**All domestic packages are shipped via USPS. Packages are shipped within 1-3 business days of your purchase, unless otherwise discussed. The normal time frame for First class delivery within the United State is 2-5 business days, weather and other conditions permitting.
***All international packages are shipped through USPS International First Class Mail. Items are shipped within 1-3 days of purchase. The usual time frame for First Class International Mail is 2-3 weeks, weather and other circumstances permitting. Fancy Heart Jewelry is not responsible for any custom fees or duties.
**For purchases made on holidays, the package will be shipped out on the following business days. For weekend purchases, it will be shipped on the following Monday or Tuesday.
**If you prefer expedited shipping, please contact me. It should not be a problem.
Fancy Heart Jewelry is not responsible for any packages that are lost once they shipped.
Our main goal is your satisfaction with your purchase. If there are any problems with your order, please let me know so we can resolve the issue.
**If pieces are damaged or incorrect, we will gladly replace the item. We do ask that you notify us within 7 days of receiving package ofany damaged or incorrect items.
**If for any reason you are not happy with your item, we do accept returns within five days of your receiving your item. Please contact us so we can give you the mailing address and other return information. You will receive the cost of your item minus the shipping fee..
**We want to guarantee that you have the best shopping experience, so please convo us with any problems or before you leave any negative or neutral feedback
Care Instructions:
*For longer lasting jewelry, it is important that you keep it free and clear of moisture.
*Keep jewelry stored in an enclosed area. Whether that be a jewelry box or pouch.
*Oil from the skin is not good for jewelry, after wear and use, gently wipe jewelry with a soft cloth to remove oils.
*Keep jewelry out of sunlight and safely stored.
