Before choose your size, please refer to our size chart to make sure the size fit you. If you size is not suit for our size chart, then you can choose our free custom sizing service.

Normally all our items are made to order. Our dress processing time is about 10-12 days and the shipping time is about 3-5 days. But if you are hurry, you can choose our rush order. And you’d better contact our customer service (ludresstells@outlook.com

) to make sure time is enough for you to your item. We will take care every customer’s order.

Return Process

We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.

Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.

1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)

2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc.

3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.

4. You are required to pay for the shipping fee to return or exchange the dress.

Only Paypal.

Orders cancelled within 12 hours of payment confirmation will be eligible for a full refund, or

- Orders cancelled 12 - 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 10% of

the product purchase price, or

- Orders cancelled after 24 hours of payment confirmation but before shipping will be eligible for a partial refund consisting of the full shipping

cost, or

- Once your order has been shipped, it can no longer be cancelled.