Paypal is the only form of payment we accept.

If payment is made with an "e-check" via Paypal, I will wait until the e-check clears (about 3-5 days) before your items are begun.

We will ship within 2-3business days after getting payment.

We're located in South Korea.

All orders are shipped First class international air mail by South Korea Post with a TRACKING NUMBER!

First class international air mail can take anywhere from 15-20days.

But sometimes it takes more than that.

If you need something sooner, please choose expedite mail service.

It will take 4-6 business days after being shipped.

We will set up a listing with EMS for an additional charge.

PLEASE ENSURE YOUR LUULLA ADDRESS MATCHES YOUR PAYPAL SHIPPING ADDRESS. We will send the item to the LUULLA address.

We want you to LOVE your items. If you’re not happy with your purchase, you can simple return and get a refund or exchange to other items.

Item needs to be returned within 7days after you receive it and it should be not used.

All returns must be in original condition.

Shipping, handling, and insurance fees are nonrefundable. Buyer will pay for return shipping charges.

If you would like to return merchandise, you must contact us immediately by LUULLA conversation.

Please contact us by LULLA conversation if you have concerns with your order.

We stand behind the quality of our work and will work with you to make sure you are completely pleased with your purchase.

We do not have any responsibility for customs taxes, it is customers Duty.

And It is a CUSTOMER's DUTY to read our SHOP's Policy before purchasing.

Jewelry Care Tips:

All jewelry should be taken off before showering/swimming/exercising, and kept clean & dry in a closed storage when not in use. It will last much longer this way.