~We will ship your order via Japan Post after we will get the payment.
~FREE WORLDWIDE SHIPPING by domestic or air mail
~Shipping from Tokyo, Japan
~International shipping can take 6-10 days depends on the country
~Grappi is not responsible for damages or losses due to shipping.
You can check delivery status at (blue window on the right side) :
http://www.post.japanpost.jp/cgi-charge/?lang=_en
The number for identifying your pocket we'll send you after the purchase will be made.
If you are not satisfied with an item, contact Grappi ant explain why do you want to return it. The refund will be transferred to your bank account within 14 days, if the item is returned in the same package and condition as sent.
IMPORTANT: After you received the item, you have 7 days to contact us and send it back.
