Hello!
We are very sorry for any inconvenience caused. The black floral pattern bag in your order has been sold out. We would like to recommend two similar styles for you to take a look at.
Their prices are the same as the style you purchased
If you think it's a replacement, please let us know which one you need?
Looking forward to your reply!
Wishing you a happy life!
Recommendation 1:https://cbu01.alicdn.com/img/ibank/O1CN01BPkaG824AoFkTgQpY_!!2210287027351-0-cib.jpg
Recommendation 2:https://cbu01.alicdn.com/img/ibank/O1CN01oAWEBX1Gix4ZKYeRn_!!2214565660657-0-cib.jpg
Reviewed by Celikkaya on March 10, 2024
Dear Luulla Customer Service,
I am writing you regarding invoice: #RT-PPCP-00565193. I received the item on yesterday. However, the item is incorrect. The item description states that it is a Floral Lace Stripe Long Dress. However the dress is not made of lace. It is all polyester and does not fit the image or the description of the dress I originally ordered. I am truly disappointed. As a result, I would like to return the item and receive a full refund.
I will await to receive a response from you.
Regards,
~Angela Yvonne Stockdale
Reviewed by Angela Yvonne Stockd.. on January 6, 2024
Thank you for your order #RT-ABMB-0321-00559676 from our site https://www.luulla.com/
But sorry to tell, this itemGlasses Cat Face Dial PU Watch you ordered is out of stock, we have many other styles, could you please check whether you’d like a change to another one? Thank you!
To express our apologies, we offer you a $5 voucher as a gift, and you can choose a $18.99 item as a replacement. Please let us know the link, color, and size of the product you need after selecting it. Looking forward to your reply!
Really sorry for any inconvenience and please feel free to contact for any other questions.
Reviewed by Cristen Tilley on October 6, 2023