Hello and Welcome. Thanks for clicking Matoto.

Please take a minute to read the below carefully to ensure a even more delightful shopping experience with my shop. ^_^

Hope you can find something you like here. All inquiries welcome. Happy Shopping.

I transact only via PayPal.

Order will be canceled if payment is not received within 3 days.

Orders are shipped from Singapore:

- via international registered airmail (with tracking number) within 3 business days upon receipt of payment

- to the address registered on your LuuLLa account (► NOT your Paypal address). Any refund/re-delivery fee due to incorrect/inaccurate address will be borne by buyer.

- with estimated delivery time of 7 - 18 business days.

-- Notes --

> International buyers are responsible for any custom fee, taxes, etc

> I cannot be responsible for package lost in transit

> Shipping charge includes a small handling fee

-- Tracking --

I will email you the tracking number upon delivery and you may track your package online via Singpost website:

http://www.singpost.com/index.php?quickTool=TrackItem#Quick

► Please track your package progressively in case of ‘Attempted Delivery’.

Any re-delivery fee under such circumstances will be borne by buyer.

Please contact me within 7 days of receipt if you are not satisfied with your purchase. Otherwise, all sales are considered final.

- I apologise that no refund is allowed.

- Please return the item in original state of receipt (return shipping cost will be borne by sender) for an exchange of the same item, or if not available, another item of the same amount. Refund will be reviewed only on a case-by-case basis.

--- Lost package ---

As the package is registered, we will trace the package with the post offices. Any refund / re-delivery will be handled only after upon confirmation by the post offices.

--- Cancellation ---

You may request for cancellation BEFORE shipment. Once order is registered with the post office, I will have no means to stop the package.

Thank you for your understanding

Model posed for the pictures is a Asian size M and photos may be enlarged to show details. So it is ► IMPORTANT that you confirm the jewelry size / length that fits you / wearer before checkout.

-- Basic Jewelry Care --

To maintain the shine and jewelry from tarnishing:

> Store jewelry in airtight box or bag (or better both) and dry wipe jewelry with a soft cloth after use

► Keep jewelry from contact with moisture such as water, perfume, etc. (i.e. no direct spray of perfume and no swimming/bathing with jewelry, etc)

> Do not polish with silver polishing cloth