Welcom to storybridal shop!!!
Storybridal mainly specialize in wedding apparel designs and produces cheap special party dresses for women or girls all over the world. Our wedding accessories and wedding shoes will also give you an happy accident. We provide different styles of wedding dresses and special occasion dresses for free shipping. We can also custom made wedding dresses and party dresses for you..
Payment: we accept payment by paypal.
Buyers need to pay taxes.
Cancellation policy:
1, unpaid order: could be cancelled within 2-3 days.
2, paid less than 3 days, 50% cost of dress and shipping cost could be returned,
3, paid at 3-20 days, 30% cost of dress and shipping cost could be returned.
4, dress has sent, can't return the payment to you.
Shiping by Fedex, DHL, UPS and so on.
Delivery time is within 25-30 days normal order, 15-20 days for rush order..
We paid the insurance.
Most buyers from Unite States no need to pay customs taxes, But buyers from other countries need to pay taxes, but general speaking, we just wrote less price on the invoice, then you pay less customs taxes.
Please take note that it's express collection charges for customs tax, it's not shipping cost, all shipping cost has been paid by us already.
Because of taxes, if customers refuse to receive them, we can't send full payment back, it will also cause us extra taxes again if goods returned.
We will accept returns if there are quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress.
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. You are required to pay for the shipping fee to return or exchange the dress.
Order Process
1, Choose the dress you like or send us your own designs.
2, Choose your size, color and leave all your request in the note list.
3, Add dresses to cart and give us all the information in the note list, then pay it
For multiple pieces, you could give us all the information as following
Dress A
Bridesmaid name:
Color:
Measurement:
Dress B
......
4, If you have Paypal, you could pay us directly online, if you have credit card, you could apply a paypal and link it with credit card, then paypal could get payment from your credit card, if you choose pay by others, it need to pay offline, such as bank transfer, western union or money gram.
5, We will contact with you to confirm the order when received your order.
Our email is blackpromdresses@hotmail.com, please try to send message, then you will be get answered soon.
