Hello, the EU has a new transportation policy. In order to ensure smooth transportation, please provide your IOSS code. Thank you.

Hi Otto ,

Please confirm that the address is full , including street and street number.

For smooth shipping, please provide your iOSS number. Thank you for your cooperation.

welove prom

Alice

Hello Sonia, the weight and size of the shelf you bought exceed the standard package. Because our shop is free of shipping. Therefore, it is not possible to support the logistics cost of such a large item. The logistics company said that it needs an extra 35 dollars to support the transportation to your address, please understand and support. If you need to continue shipping and transportation, you need an additional 35 dollars to support. Thank you for your understanding.

Welove prom

Alice

Hello Bonnie, the weight and size of the two shelves you bought exceed the standard package. Because our shop is free of shipping. Therefore, it is not possible to support the logistics cost of such a large item. The logistics company said that it needs an extra 35 dollars to support the transportation to your address, please understand and support. If you need to continue shipping and transportation, you need an additional 35 dollars to support. Thank you for your understanding.

Welove prom

Alice

Can you please cancel this order. Thank you

Hello, there is no ordinary logistics to transport to your location, only fedex logistics, fedex logistics is more expensive, fedex logistics requires you to buy two pieces, in order to support transportation. Thank you for your understanding and support. Please choose other dresses or clothes in our shop and we will transport them for you, thank you!

Welove prom

Alice

Hi I had a quick question and was wondering when my order will be shipped and if I will receive notifications each time??