This dress could be custom made, there are no extra cost to do custom size and color.
Please noted:
If you want rush your order,Please click this link:https://www.luulla.com/product/396915/rush-order-service-cost
Just put this in your shopping cart if you need rush order, or pay for this link after you ordered your dress.
For rush order, dress will be finished in 10-14 Working days, and then 3-5 days for shipping, that means, you just only need 15-19 days to get your dress if your choose rush order!
Guaranteed handmade by our talented tailors.We are glad to make this dress for you by custom orders, so we prefer to make this dress according on your measurements and desired length.Measurements, which should be taken strictly according to the above instruction by professional, not by yourself.
1, Material:Satin
2, Color: picture color or other colors, there are 126 colors are available, please contact us for more colors,
3, Size: standard size or custom size, if dress is custom made, we need to size as following
bust______ cm/inch
waist______cm/inch
hip:_______cm/inch
shoulder to shoulder :_______cm/inch (measured from back of shoulder)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
shoulder to hem :_______cm/inch (measured from middle of shoulder over nipple to end of skirt)
nipple to nipple:_______cm/inch
armhole__________cm/inch (end of arm)
4, Processing time: We already displayed in the product page that we will need around 18-30 days to finish your dress, and another days for shipment, if you need the dress very urgent, please do remember to ask us whether we can do it or not before you placed the order; We don't accept the cancellation which is still in the processing time;.
Normal time: Within 25 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
5, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
6, Shipping: by UPS or DHL or some special airline.
7, Payment: Paypal, bank transfer, western union, money gram and so on.
8, Return Policy: Ulass prom dress
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.
9, Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
10 ,Cancellations Policy:
1. Orders cancelled within 24 hours after payment confirmation will be eligible for a full refund;
2. Orders cancelled within 1--3 days after payment confirmation will be eligible for a partial refund, consisting of the full shipping cost and 50% of the product purchase price;
3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 40% of the product purchase price;
4. Once your order has been shipped, it can no longer be cancelled
Our advantage:
We do long time dresses for some famous brands, we also make dresses for designers in European and USA client, please trust us,
