Genuine Jade Gemstone Titanium Stud Earrings, Hypoallergenic Pure Titanium Earrings For Sensitive Skin, Homemade Earrings

Hello and welcome to Resiness!

Your satisfaction is of the utmost importance to us and we will do our best to give you an amazing shopping experience from beginning to end! If we can answer any questions before purchase, please do not hesitate to ask.

I gladly accept returns, exchanges, and cancellations

Contact me within: 7 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged unless they arrive damaged or defective:

-Custom or personalized orders

Returns:

•You have 7 calendar days to return an item from the date you received it.

•To be eligible for a return, your item must be unused and in the same condition that you received it.

•Your item must be in the original packaging.

Exchanges:

•You have 7 calendar days to return an item from the date you received it.

•To be eligible for an exchange, your item must be unused and in the same condition that you received it.

•Your item must be in the original packaging.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. ALL Shipping costs are nonrefundable.

At this time, we accept PayPal and any of Luulla's standard forms of payment.

Business days are Monday through Friday (not including any statutory holidays) and our processing time for all orders is 3-5 business days.

CANADA -

FREE SHIPPING (oversized letter mail) - 1- 14 business days, incl. insurance but no tracking.

Upgrade to Expedited Parcel - 3-10 business days incl. tracking and insurance

Upgrade to Purolator Express (P.O Boxes not accepted) - 2-3 business days, incl. tracking and insurance

USA - 6 to 8 business days for delivery:

FREE SHIPPING - USPS First Class Mail incl. tracking and insurance.

OVERSEAS - 7 to 14 business days for delivery:

Standard International Air Mail - 7-14 business days (to most popular destinations) incl. insurance, no tracking.

INCORRECT ADDRESS:

If you notice your address is incorrect you must let us know right away before it has been shipped!

If an item is returned to us due to an incorrect address there will be a $5.00 CAD processing fee due as well any costs to have it reshipped if you so choose. If you opt for a refund instead, the fee will deducted from your refund. Thank you for your understanding

•The warranty period for goods purchased from Resiness is 120 days from the date of purchase.

•This warranty covers any defects in material or workmanship under normal use during the normal warranty period.

•During the warranty period, Resiness will refund or replace, at no charge, products that prove defective because of improper material or workmanship, under normal use and maintenance.

•The warranty period will not be extended at any time regardless of gift giving and holiday intent.

•A replacement product assumes the remaining warranty of the original product.

This warranty does not cover damage caused by:

•Jewelry cleaners.

•Perfume or hairspray or any other alcohol content exposure.

•Dropping, squishing or running over which could result in bent posts, or loss in the decorative part of the earring through improper maintenance and care.

•Water exposure. (Natural Stone Studs)

Please refer to the proper care instructions included with your order.

Are Your Titanium Earrings Pure Titanium?

Yes! They are 100% commercially pure Grade 1 titanium and are completely hypoallergenic and nickel free.

Are your earrings sold in pairs?

Yes! All of our earrings are sold in pairs. Quantity 1 = 1 pair.

Are the backings simple push backs or are they screw on backings?

We do not carry screw on backings, they are all push back.

The #1 - Small Titanium and #2 - 430 Surgical Steel backings "click" into the bullet tip on the post, and the barrel backings (#3 & #4) have mechanical grips which sort of cling to the post with pressure while #5 soft nylon backings use friction to cling to the post.