Material: Polyester
Note
The color is subject to the actual object due to the problem of shooting light and display.
Please allow 1-2 cm (0.4-0.8 inches) to differ due to manual measurement.
If the product has any quality problems, please feel free to contact us, we will help you solve the problem as quickly as possible.
Thank you
Store Policies1-5:
1.There will be at most a 5% difference between the product picture and the product you receive.if you request 100% same as the picture ,Please be careful with your purchase.Item(s) such as handmade,sequins and beads are not accepted for return.
2,We will accept returns if Item(s) have quality problems, wrong size, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, or you do no not love it after you received it and some other reasons for it .We refuse return the Item(s) without any quality problems.Please Note that Custom Order are can't be returned(custom size or color as not picture shown).
3. If you find the Item is in poor quality or measurements, please send us clear pictures within 24hours since you receive the Item.
4. If there is obvious quality problem with the Item(s), such as large dirt, broken or defects surface, please send us clear pictures within 2 working days since you receive the Item(s). We can solve this thing together .
5,Since computer screens have chromatic aberration ,especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photos you see. And the same color but different fabric must has chromatic aberration, so if you asked us to return money back just because chromatic aberration, we will not accept.
Return Policy
If you return it .please see it:
1). You must contact us within 24 hours from the reception of your Item(s). Please state the problem of the received goods and the reason for the return.
Problem Item(s) must be returned within 7 days.Otherwise it can't be handled.
2). Item(s) must be returned in its original condition with no signs of wear, tear, or odors.
3). Return shipping charges will be the buyer’s responsibility. It is buyer’s responsibility to pay for the shipping fee of sending back and exchange.
4).Just quality problems or size mistake, we accept returning.
5).The tracking number of the returned item must be provided together with the reference code issued.
Please understand, we cannot refund RETURN SHIPPING cost.It depends on the weight of the dress.
Thank you for your support and reading.
LILY Handmade CITY be with you
To make your perfect Item(s) experience as smooth as possible, we will assist you and answer your questions with our suggestions from the beginning until you receive your Item(s). But this is not the end. Also If you would have any question or issue about your Item(s) after you receive it, just let us know and we will be keep in touch with all our care.Signing for the goods does not mean the end, we will always be with you.
Cancel the order
We know that ordering Item(s) for your special occasion is an important job, so we have a cancellation policy. However, it is important to note that our dresses are produced to order and once the creation process begins, the materials cannot be reused. The good news is that after you place your order, you still have time to make up your mind.Please see the cancellation policy below.
Our cancellation policy
1. Orders cancelled within 24 hours of payment confirmation will be eligible for a 85% refund.(The deduction of 15% is the purchase fee and transaction fee)
2. Orders cancelled 1-3 days after payment confirmation will be eligible for a partial refund, including full shipping and 50% of product purchase price.
3. Orders cancelled 3 days after payment confirmation will be eligible for a partial refund, including full shipping costs.
4. Once your order is sent, it cannot be cancelled anymore.
Thank you for reading.
Thank you for your trust and support all the way.When customer service is not available, you can place your own orders.
Because of the time difference, sometimes we can't give you an immediate answer.We will reply to you as soon as possible.Please understand.
When you will receive your dress, if something makes you unhappy, You must let me know about it in 2 DAYS after you receive your package and let’s talk and understand what is the issue.Enjoy your shopping !
About the freight
The home town of LILY Handmade CITY is a place where hats and home decorations accessories are professionally made, so the goods are sold directly and customers can enjoy a preferential price.Most of our goods also set free shipping, give benefits to every customer.You can get good quality and wholesale prices for less money.However, for remote areas and countries with few logistics routes, the freight is relatively expensive, so please purchase extra shipping depending on the weight.
We are the paradise of fashion hats and exquisite accessories, we can accept samples to order.Welcome all over the world to visit and purchase.
Warm tips 1
As this is an online transaction, please think carefully before you purchase.Never make an impulse purchase and then find us for a refund.As soon as you make a purchase, we have already paid the transaction fee for the order.Our work is not easy.
Please be sure to provide the correct address and telephone number when placing the order,thank you.
