Mustard Green Wool Jacket Plus Size Women Coat Plus Size Women Coat Casual

※Turn-Around Time ※

Since we make each piece to order,the turnaround time is 3-10 days .

 If you need a piece rushed, convo me and I'll be happy to discuss your deadline. 

If happened the item is in stock, it will be shipped in 1-2 days. 

※SHIPPING※ 

Express : default shipping,3-7 days to arrive.Holiday seasons are rushed for everyone, and postage tends to take longer.

This item is ready to ship in 3-10 business days.

Estimated shipping time to China is approximately 2 to 3 weeks.

USPS Shipping - (about 10 business days) - Tracking URL: https://usps.com

POST OFFICE Shipping - (about 15-20 business days) - Tracking URL: http://www.17track.net

DHL Shipping - (about 3 business days) - Tracking URL: http://www.dhl.com

※Refunds and Exchanges ※

All the items be returnable or exchangeable It is very important to us that you'll be satisfied and happy with your purchase. If it's a quality problem, please let us know within 7 days upon receiving the item.pls cov us first,we will sent you the address,we will make a refund when we receive the item, I will fix it at no charge if you return all the pieces.But be note :For non-quality return, the shipping fee wouldn't be refundable. 

If it’s a size,color or buyer’s responsibility for an exchange,so it’s acceptable but additional charge if necessary,and we ask that you pay for the shipping. if it’s our responsibility we would glad to exchange for you without any extra charge.

To process the return/exchange, please kindly attach your Luulla ID or order ID in the package ,otherwise, a delay might happen in processing the exchanging or refunding.

Additional Policies and FAQs

※Can this ring be made in a different color,size, can we change the gemstone, etc? 

Yes, please send us a picture of the look you want. We are very flexible. 

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※HOW DO I INDICATE THE SIZE & COLOR INFORMATION, ETC.-? You can add an optional message (size, color or other customization) to me in the "Note to LuullaStore" section. (If you forget to leave a note when checking out, don't worry, just leave me the information via conversation!)

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※ How long will it take to make my item? After the order is placed it will take about 3--10 days. ... Not include shipping time. We hand-make all the items, so it takes time! We cannot take rush orders. 

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※ If i don’t like the item,can i return it?

It’s possible for general items,but returns of custom item cannot be accepted UNLESS there has been a mistake on my part.